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25 | Licensing Program Manager (LPM) Liza King, Licensing Program Analyst (LPA) Ashley Boothe, Licensing Program Analyst (LPA) Diego Escobar, and Ombudsman Coordinator, Jill Hernandez met with facility representatives, Kamal Grewal, Raj Thandi, and Betty Dominici. LPM explained the purpose of this office meeting is to discuss the recent complaints received by CCLD against Rose Place Memory Care and to review facility operation procedures.
Facility procedures discussed during the meeting were:
1. Notifications to responsible parties
2. Facility call system
3. Staffing ratios
4. Care and supervision
6. Incidental medical and dental care
7. Reporting Requirements
Exit interview was conducted with Kamal, Betty, and Raj. Copy of the report sent to Kamal via e-mail with a "read receipt" to verify the LIC 809 was received. Kamal is to print out the report and fax a signed copy to LPA at 916-263-4744. |