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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 392700879
Report Date: 03/12/2026
Date Signed: 03/12/2026 01:25:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/21/2025 and conducted by Evaluator Michael Bilger
COMPLAINT CONTROL NUMBER: 27-AS-20251221220249
FACILITY NAME:ARVEAH'S CARE HOMES, LLCFACILITY NUMBER:
392700879
ADMINISTRATOR:DAVIS, ARVINFACILITY TYPE:
735
ADDRESS:2502 ALEXA WAYTELEPHONE:
(650) 219-3369
CITY:STOCKTONSTATE: CAZIP CODE:
95209
CAPACITY:6CENSUS: 5DATE:
03/12/2026
UNANNOUNCEDTIME BEGAN:
12:49 PM
MET WITH:Arvin DavisTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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Unlawful eviction
INVESTIGATION FINDINGS:
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On 3-12-2026 at 12:49pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to deliver findings for the allegation noted above. LPA met with Administrator Arvin Davis and explained the purpose of the visit. During this investigation, LPA conducted interviews with one staff member, one resident, and two additional witnesses. LPA also reviewed facility file documentation including staff care notes, and physician’s report. Additional email communication from Administrator was also reviewed regarding this investigation.

Allegation: Unlawful eviction. Based on interviews and record reviews, it was revealed that on or about 12-6-2025, resident1 (R1) was hospitalized and received a left above knee amputation as a result on 12-10-2025. During hospitalization, an attempt was made to discharge R1 to a skilled nursing facility for recovery, but was unsuccessful due to insurance authorization purposes, and notification was given to facility staff on 12-14-2025.

{Cont. on 9099C}
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20251221220249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARVEAH'S CARE HOMES, LLC
FACILITY NUMBER: 392700879
VISIT DATE: 03/12/2026
NARRATIVE
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Interviews further revealed that an attempt was made to discharge R1 back to facility, however, record reviews revealed R1’s ambulatory status was updated to reflect “bedridden.” A further review of R1’s updated physician’s report dated 12-16-2025 revealed facility does not possess a bedridden clearance, and therefore, unable to accept R1 based on regulatory guidelines. Interviews conducted with R1 and additional witnesses revealed that a local skilled nursing facility did accept R1, however, R1 wished to return home with responsible person in lieu of facility. Additional interviews further revealed that facility was willing to accept R1 back if bedridden exception would be obtained, however, R1 wished to return home with responsible person.
As a result, based on interviews and record reviews, it is determined that there is not a preponderance of evidence to conclude that facility engaged in an illegal eviction process, therefore, this allegation is UNSUBSTANTIATED. A finding of unsubstantiated means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.
An exit interview was conducted with Administrator, and a copy of this report was provided.
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2