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13 | On 8/4/26 Licensing Program (LPA) Kimberly Kulich and Licensing Program Manager (LPM) Lisa Rios went to the A1 Del Monte facility to deliver complaint findings for a complaint filed on 7/10/26.
During the investigation, it was learned that on June 16, 2026, Titan legal services requested R1’s records. It was also learned that R1 had previously been conserved by San Joaquin’s Guardian Office. Titan legal services did not represent R1’s conservator so permission from R1’s conservator needed to be sought. It was also determined that R1’s conservator wanted to reach out to Titan legal services to verify who the requestor of the documents was. On 7/8/26 R1’s conservator contacted the facility and stated that they did not object to the request for documents. On 7/13/26 the facility, after seeking legal advice, released the records.
Based on the facility’s need to verify with the resident’s conservator that it was okay to release records on behalf of R1, there is not a preponderance of evidence to prove the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.
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