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25 | On 12-21-21 at 12:35pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to conduct a case management visit related to a previously issued citation on 12-9-21 for complaint #27-AS-20211116124932. LPA met with Jenna Silva and explained the purpose of the visit. Anuradha Saini was notified via phone of LPA's visit and gave permission for Jenna to accommodate and sign paperwork in her absence. The citation previously issued on 12-9-21 has been amended to update the Title 22 regulation number #87411(a). As a result, the previously issued civil penalty has been removed.
An exit interview was conducted with Jenna Silva and a copy of this report was left with Jenna. Appeal Rights provided.
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