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25 | On 4-8-22 at 1:55pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to conduct a plan of correction visit for a citation issued on 3-8-22 regarding facility’s current signal system. LPA met with Jenna Silva and explained the purpose of the visit. Facility’s signal system was distorted after an interruption in internet service provider which is required for signal system to fully function in facility. At this time, facility is continuing to utilize an alternative signal system using hand held bells and focused supervision for resident safety. LPA interviewed Licensee who stated that new parts are on order and expected to arrive today 4-8-22, which is expected to result in signal system functioning within approximately one week once in place and appropriately tested. Interview with Licensee also revealed that there have been shipping delays for required parts. Additional interviews were conducted with Resident1 (R1), (R2), and (R3). Interviews revealed hand held bells are currently in place. LPA observed hand held bells in place in various resident rooms.
No deficiencies cited today. An exit interview was conducted with Jenna Silva and a copy of this report was left with Jenna.
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