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25 | Licensing Program Analyst (LPA) Avelina Martinez arrived at facility unannounced to conduct a case management visit. LPA met with Anuradha Saini and explained the purpose of the visit.
Today's case management visit is in response to: facility staff did not treat resident 1 (R1) with dignity, and R1 was not free from humiliation by staff. LPA Martinez observe staff 1 (S1) speak to resident 1 (R1) in a deeming manner. Staff 1 yelled at R1 due to their health issues and having to clean their bedroom floor due to a health condition. Moreover, Staff 2 (S2) questioned R1 on how they spend their money in an unprofessional manner. S2 further stated R1 was spending their money on drugs, and S2 had no substantial evidence or basis to accuse R1 of this expenditure. As a result, the facility was cited personal rights deficiency, which can be found on the 809-D Page.
The following deficiency was observed and cited from the California Code of Regulations, Title 22, and California Health and Safety Code.
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