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25 | An informal conference was conducted today in the Sacramento Regional Office via Microsoft Teams. The purpose of this informal conference meeting is to discuss a substantiated complaint on 11/12/2021, and increased complaints within two months. Present in the meeting is Oakmont of Lodi Vice President of Operations, Terri Ervin, Senior Vice President of Regulatory Affairs ,Sue McPherson, Executive Director, Jessica Pryor, Licensing Program Manager (LPM) Liza King, and Licensing Program Analyst (LPA) Treana White, LPA Renee Campbell. The informal conference process was explained during this meeting.
Issues discussed during the meeting were:
· Medications training
· Facility is short staff and currently using 3 to 4 on call staff in memory care unit through staffing agency
· Incontinence Care
· In-service training for current and new staff
The RO recommends:
· Licensee will send in-service records of trainings provided for the next 6 months.
· Licensee will conduct quarterly Town Hall Meetings with staff.
· Licensee will conduct quarterly Town Hall Meetings with Responsible Parties of Assisted Living Residents.
· Licensee will conduct Town Hall meeting with families of the Traditions Program quarterly.
The facility has stated they will do the following to achieve continued and substantial compliance:
· Licensee will schedule a MT retraining and/or refresher course quarterly for the next 6 months. Last training was conducted on May 3, 2022. Documentation will be sent to LPA.
· Licensees agrees to send the LPA a copy of the facilities onboarding checklist for contracted staff, facility staff and directors.
· Licensee will seek an outside agency to provide formal training on Medication Training and send dates of training with Agency name to LPA White.
· Licensee will conduct Town Hall meeting with families of the Traditions Program to create better lines of communication with management by July 15, 2022.
Report continues on 809C. |