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25 | Unannounced case management visit made out to this facility on 02/06/2025 by Licensing Program Analyst (LPA) Charlie Yang to follow up on a substantiated allegation from prior complaint investigation, 27-AS-20231107162650, and was met by the facility designated Administrator, Andrea Armstrong, at this time.
This LPA met with the facility designated Administrator, Andrea Armstrong, and explained the purpose of the visit.
On January 17, 2024, the Department concluded a complaint investigation, which alleged the following: “Facility failed to provide care and supervision.”
The licensee was cited for California Health and Safety Code section 1569.312(e) Basic Services Requirements. This Licensee failed to monitor Resident (R1) to ensure their general health, safety, and well-being. R1 was found naked on the ground of their room after missing multiple meals. R1 was on the ground for an undetermined number of hours.
At the time of the complaint visit that was conducted on January 17, 2024, an immediate civil penalty of $500.00 was issued and the Licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code Section 1569.49.
The Department has concluded an analysis and has determined that a civil penalty was warranted for serious bodily injury. The Welfare and Institutions Code section 15610.67 defines serious bodily injury as "an injury involving extreme physical pain, substantial risk of death, or protracted loss or impairment of a function of a bodily member, organ, or of mental faculty, or requiring medical intervention, including but not limited to, hospitalization, surgery, or physical rehabilitation.”
This was evidenced by information gathered through medical records and interviews that the Licensee did not ensure R1 was provided proper care and supervision.
As a result, R1 remained lying on the floor for an extended period of time, sustained serious bodily injury requiring R1 to be hospitalized, and had to receive additional care from a rehabilitation center. |