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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393600441
Report Date: 03/04/2026
Date Signed: 03/04/2026 02:10:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2026 and conducted by Evaluator Stacey Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260303132029
FACILITY NAME:MONTESSORI SCHOOL OF TRACYFACILITY NUMBER:
393600441
ADMINISTRATOR:TERESA MORENOFACILITY TYPE:
850
ADDRESS:100 SOUTH TRACY BOULEVARDTELEPHONE:
(209) 833-3458
CITY:TRACYSTATE: CAZIP CODE:
95376
CAPACITY:240CENSUS: 157DATE:
03/04/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Teresa MoenoTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Absence of Supervision: Staff did not ensure child was supervised at all times
INVESTIGATION FINDINGS:
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On March 4, 2026, Licensing Program Analyst (LPA) Stacey Williams met with Director, Teresa Moreno for the purpose of investigating a complaint investigation regarding the allegation listed above. LPA observed one hundred fifty seven children supervised by sixteen staff (8 classrooms).

Community Care Licensing received a complaint on March 3, 2026, regarding an incident that occurred involving Child 1 (C1) being left without supervision. The facility also submitted an Unusual Incident Report (UIR) on March 3, 2026 that stated C1 was left unsupervised in a classroom.

Through interviews, it was revealed that on March 2, 2026, C1 was left without supervision in an isolated classroom. Upon C1’s parent arrival at the center, staff did not initially know C1’s location. After searching the center, C1 was found napping in an empty classroom. Staff reported that C1 was instructed to wash their face and follow classmates into a transition classroom.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 53-CC-20260303132029
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MONTESSORI SCHOOL OF TRACY
FACILITY NUMBER: 393600441
VISIT DATE: 03/04/2026
NARRATIVE
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It was revealed that C1 did not join the classmates into the transition classroom and was not noticed as missing. This poses an immediate health, safety or personal rights risk to persons in care.

Based on the information obtained, it was determined that the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following Title 22 Deficiency is being cited on the subsequent 9099-D page.

Upon receipt of Type A citations, the Director shall post and provide copies of the LIC 9099-D for parents/guardians of children in care and for parents/guardians of newly enrolled children for the next 12 months. Director must also keep the signed LIC 9224, acknowledging receipt of LIC 9099-D in each child's file.

An exit interview conducted, and report was reviewed with the Director, Teresa Moreno. Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.00.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 53-CC-20260303132029
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: MONTESSORI SCHOOL OF TRACY
FACILITY NUMBER: 393600441
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/05/2026
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision... (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement was not met as evidenced by:
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Director stated that she will conduct staff training regarding staff communication between classrooms, in order to maintain supervision.
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Based on interviews, the facility did not comply with the section cited above. One child was not under adult supervision in a classroom during the transition time which poses an immediate health, safety or personal rights risk to persons in care.
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Training will discuss tracking forms and sign off procedures between shifts. Director will submit a written plan and signed meeting notes by plan of correction date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3