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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393604980
Report Date: 11/18/2021
Date Signed: 11/18/2021 03:07:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2021 and conducted by Evaluator Christopher Jackson
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20211108110314
FACILITY NAME:ALMOST HOMEFACILITY NUMBER:
393604980
ADMINISTRATOR:ROE, JEANFACILITY TYPE:
840
ADDRESS:733 W. SECOND STREETTELEPHONE:
(209) 599-7034
CITY:RIPONSTATE: CAZIP CODE:
95366
CAPACITY:95CENSUS: 12DATE:
11/18/2021
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Jean RoeTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights-Facility is not following COVID-19 mask guidance
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Thursday, November 18, 2021, at 02:00 pm, Licensing Program Analysts (LPAs) Christopher Jackson and Elvira Sierra conducted an unnanounced complaint investigation inspection and met with facility representative, Jean Roe. Upon arrival present in th facility were 3 staff caring for 12 school age children.

During the course of the investigation, LPAs conducted interviews, and obtained information pertaining to allegation. It was alleged that facilitye is not following COVID-19 mask guidance. Interviews revealed that, masks are required to be worn at th facilitty. The Administrator explained there was an instance in which the children were transtioning inside the classroom from the outside play area without wearing a mask. The adminstratior explained the facility was preparing to supply masks to the children in care. LPAs reviewed updated COVID19 guidelines with the Administrator.

Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Justin L Denton
LICENSING EVALUATOR NAME: Christopher Jackson
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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