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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393614485
Report Date: 12/09/2024
Date Signed: 12/09/2024 01:17:26 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2024 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20241119174313
FACILITY NAME:QUIROGA, DIANAFACILITY NUMBER:
393614485
ADMINISTRATOR:QUIROGA, DIANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 451-0858
CITY:STOCKTONSTATE: CAZIP CODE:
95205
CAPACITY:14CENSUS: 6DATE:
12/09/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Quiroga, DianaTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Adult in the home engaged in and directed inappropriate sexual interactions with day care children.
INVESTIGATION FINDINGS:
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On December 9th, 2024, Licensing Program Analyst (LPA) David Nguyen and Licensing Program Manager (LPM) Chayntel Hunter met with Licensee, Diana Quiroga to deliver the findings of the complaint investigation regarding the above allegation. LPA observed six (6) children present and two (2) staff members today.

It was alleged that an adult (A1) in the home engaged in and directed inappropriate interactions of a sexual nature with day care children. Investigator Brianna Abeyta from the Department’s Investigation Bureau (IB) conducted the investigation. During the investigation, IB conducted interviews with the reporting party, and obtained pertinent documents from the San Joaquin County Sheriff’s Department (PD).

Based on IB’s investigation interviews and review of records multiple disclosure were made involving inappropriate interactions between A1 and children in the home. Therefore, the preponderance of evidence standard has been met, and the above allegation is found to be SUBSTANTIATED. Title 22 regulations are being cited on the attached 9099-D page.

Continued on LIC9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 53-CC-20241119174313
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: QUIROGA, DIANA
FACILITY NUMBER: 393614485
VISIT DATE: 12/09/2024
NARRATIVE
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An exit interview was conducted with the Licensee. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were provided to Licensee.

LPA Nguyen informed Licensee, Diana Quiroga that this report dated December 9th, 2024, documents three (3) Type-A citatiosn. Type A citation which shall be posted for 30 consecutive days as there is an immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Nguyen informed the Licensee to provide a copy of this licensing report dated December 9th, 2024, that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 53-CC-20241119174313
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: QUIROGA, DIANA
FACILITY NUMBER: 393614485
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/09/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
12/09/2024
Section Cited
CCR
102423(a)(4)
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102423(a)(4) Personal Rights
To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature... This requirement was not met as evidenced by:
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Immediate exclusion (IE) was served to Facility and employee on 12/09/2024.
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Based on IB’s investigation it was determined that A1 engaged in sexual inappropriate interactions with daycare children. This poses an immediate health, safety, or personal rights risk to children in care.
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Request Denied
Type A
12/09/2024
Section Cited
CCR
102417(a)
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102417 Operation of a Family Child Care Home
a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times.…
This requirement was not met as evidenced by:
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Licensee agrees to complete the “Supervision” training session on the CCLD website. In addition, the licensee agrees to closely supervise daycare children while they are in her care.
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Based on IB’s investigation it was determined that Licensee did not provide adequate supervision resulting in A1 engaging in inappropriate interactions of a sexual nature with children in the home. This poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 53-CC-20241119174313
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: QUIROGA, DIANA
FACILITY NUMBER: 393614485
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/09/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
12/09/2024
Section Cited
HSC
1596.885(c)
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1596.885 The department may… revoke any license… under this act upon any of the following grounds… (c) Conduct which is inimical to the health… or safety of either an individual in or receiving services from the facility… This requirement was not met as evidenced by:
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Licensee agrees to remove A1 away from her FCCH.
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Based on IB’s investigation it was determined that A1 engaged in inappropriate interactions of a sexual nature with children in the home. This poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2024
LIC9099 (FAS) - (06/04)
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