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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393615623
Report Date: 02/05/2024
Date Signed: 02/05/2024 11:37:05 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2024 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240124142844
FACILITY NAME:MERRYHILL SCHOOL - TRINITYFACILITY NUMBER:
393615623
ADMINISTRATOR:TAMARA WELLSFACILITY TYPE:
830
ADDRESS:10250 TRINITY PARKWAYTELEPHONE:
(209) 474-0518
CITY:STOCKTONSTATE: CAZIP CODE:
95219
CAPACITY:40CENSUS: 30DATE:
02/05/2024
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Wells, TammyTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Child was bitten multiple times in care.
INVESTIGATION FINDINGS:
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On February 5th, 2024, at 10:50 AM, Licensing Program Analyst (LPA) David Nguyen met with Principal, Tammy Wells to deliver the findings of the complaint investigation regarding the above allegation. LPA was granted entrance by Facility Representative. There were thirty (30) childcare children present at time of visit, and were being supervised by eight (8) childcare teachers.

It was alleged that “child was bitten multiple times in care.” Throughout the investigation, LPA Nguyen conducted observations and interviewed with Principal, Teachers, Parents, and Reporting Party. Based on interviews with Principal and Teachers, LPA Nguyen learned that Teachers used teething toys such as teethers to help childcare children to cope with biting concerns. Based on interviews with Principal, Teachers, and Parents, LPA Nguyen also learned that Teachers provided adequate supervision to childcare children while childcare children were in their cares.

Report continues on LIC9099-C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240124142844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MERRYHILL SCHOOL - TRINITY
FACILITY NUMBER: 393615623
VISIT DATE: 02/05/2024
NARRATIVE
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Based on observations and conflicting interviews, LPA Nguyen is unable to determine whether child was bitten multiples times in care due to neglect or lack of supervision at the facility.
Based on observations and the statements from Principal’s, Parents’, and Teachers’ interviews, and the conflicting information from Reporting Party, LPA David Nguyen determined that the complaint allegation was found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur at the facility.

Copy of this report was reviewed and provided to Principal. Notice of site visit is posted and shall remain posted for next 30 days.

An exit interview was conducted with Principal, Tammy Wells. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2