393616059-4-5-2024-53-CC-BENN-D42T6E-20240405142701

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 393616059
Report Date: 04/04/2024
Date Signed: 04/05/2024 01:44:43 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2024 and conducted by Evaluator Elvira Sierra

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20240129104103

FACILITY NAME:	ZION CHILD CARE CENTER		FACILITY NUMBER:	393616059
ADMINISTRATOR:	JENNIFER SAWYER		FACILITY TYPE:	850
ADDRESS:	105 SOUTH HAM LANE		TELEPHONE:	(209) 369-1910
CITY:	LODI	STATE: CA	ZIP CODE:	95242
CAPACITY:	84	CENSUS: 30	DATE:	04/04/2024
		UNANNOUNCED	TIME BEGAN:	09:05 AM
MET WITH:	Jennifer Sawyer		TIME COMPLETED:	11:05 AM

ALLEGATION(S):

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Personal Rights-Staff did not provide first aid to daycare child’s injury.
Personal Rights-Staff allows parents to attend to daycare children.
Other-Staff does not have a system to communicate with other staff.

INVESTIGATION FINDINGS:

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This is an amended version of report originally signed on 04/04/24.
On April 04, 2024, Licensing Program Analyst (LPA) Elvira Sierra met with Director, Jennifer Sawyer to conduct additional interviews for a complaint investigation and deliver findings. Upon arrival LPA observed 30 children being supervised by 4 staff members. Also, Director and two Director assistants were present that were also helping with the children.
It was alleged that staff did not provide medical attention to daycare child injury and staff does not have a system to communicate with other staff leading to an unsafe environment. Also, the Reporting Party (RP) alleged that staff allow parents to attend daycare children. During the investigation, LPA conducted interviews with staff, parents and conducted observations. LPA observed the care and supervision of the children, reviewed records and collected additional documentation. LPA learned during interviews with staff that there have been times that staff is late for work and there isn’t adequate staff to maintain child/teacher ratios; However, facility staff will ask parents to wait outside the classroom or in the facility gym until the next staff member arrives and classroom can be in compliance with children/teacher ratios.
Report continues subsequent page 809C-

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:	DATE: 04/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20240129104103

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ZION CHILD CARE CENTER	FACILITY NUMBER: 393616059
	VISIT DATE: 04/04/2024

NARRATIVE

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Also, the facility office staff has the Alexa App as well and office staff will assist if teachers need help communicating with the Director or Director Assistants. It was revealed during interviews that staff carry a bag with medical supplies when taking the children for outdoor activities in case a child receives an injury that requires medical attention. None of the parents that were interviewed disclosed witnessing parents attending daycare children or disclosed any other concerns.

Based on interviews conducted, and observations while at the facility, there is not a preponderance of evidence to prove or disprove the allegations did or did not occur, therefore the above allegations are found to be UNSUBSTANTIATED.

This report and Appeal of Rights were provided and reviewed with Director, Jennifer Sawyer. Exit interview was conducted and Notice of site visit was posted.

SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:	DATE: 04/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2024

LIC9099 (FAS) - (06/04)

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