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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393621064
Report Date: 07/18/2024
Date Signed: 07/18/2024 11:50:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2024 and conducted by Evaluator Elvira Sierra
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240502224935
FACILITY NAME:CAMPUS DOWNTOWN, INC., THEFACILITY NUMBER:
393621064
ADMINISTRATOR:TYANNE R WOODYARD-SMITHFACILITY TYPE:
850
ADDRESS:123 NORTH SUTTER STREETTELEPHONE:
(209) 594-1879
CITY:STOCKTONSTATE: CAZIP CODE:
95202
CAPACITY:96CENSUS: 33DATE:
07/18/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Tyanne R Woodyard- Smith TIME COMPLETED:
12:05 PM
ALLEGATION(S):
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Personal Rights-Staff do not implement strategies to mitigate spread of communicable disease
Physical Plant-Staff do not properly maintain the facility
Personal Rights-Staff demonstrate inappropriate form of discipline
INVESTIGATION FINDINGS:
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On 07/18/24, Licensing Program Analyst (LPA) Elvira Sierra met with Director,Tyanne R Woodyard- Smith to conduct additional interviews for a complaint investigation and deliver findings. Upon arrival LPA observed 33 children being supervised by five staff members.
It was alleged Staff do not implement strategies to mitigate spread of communicable disease, and do not properly maintain the facility. Also, complainant alleged Staff demonstrate inappropriate form of discipline. LPA conducted interviews with staff, children, and parents. LPA observed the care and supervision of the children, reviewed records and collected additional documentation. Interviews conducted revealed that there was one confirmed case of hand foot mouth disease and parents were informed on Monday, 04/29/24. Facility received confirmation from parent Sunday, 04/28/24. Director stated that protocols to avoid the spread of the disease were implemented and the facility was cleaned and sanitized. Facility also hired a cleaning crew that deep clean the facility three times a week. Parents that were interviewed did not corroborate the allegations reporting to be happy with the care and have never observed a staff using inappropiate discipline with the children.
Report continues on subsuquent page 809C--
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240502224935
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CAMPUS DOWNTOWN, INC., THE
FACILITY NUMBER: 393621064
VISIT DATE: 07/18/2024
NARRATIVE
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Parents also disclosed during interviews that facility informed the parents via Procare APP every time there has been a case of any communicable disease. LPA was unable to obtain additional details regarding complaint allegations because complaint was made anonymous and contact information was not provided.

The information gathered throughout the course of this investigation was not sufficient to support or dismiss allegations. Therefore, the finding for the above allegations were determined to be UNSUBSTANTIATED. An exit interview was conducted in which the report was reviewed and discussed with the Director, Tyanne R Woodyard- Smith. Appeal rights were reviewed and provided. Notice of Site Visit posted.


SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2