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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393621392
Report Date: 01/30/2024
Date Signed: 01/30/2024 04:04:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/04/2024 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240104131812
FACILITY NAME:MOODY, DOLORISFACILITY NUMBER:
393621392
ADMINISTRATOR:MOODY, DOLORISFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 992-9294
CITY:STOCKTONSTATE: CAZIP CODE:
95204
CAPACITY:14CENSUS: 1DATE:
01/30/2024
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Doloris MoodyTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Licensee hit day care child.
Licensee spoke inappropriately to children in care.
INVESTIGATION FINDINGS:
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On January 30th, 2024, at 3:30 PM, Licensing Program Analyst (LPA) David Nguyen met with Licensee, Doloris Moody to deliver the findings of the complaint investigation regarding the above allegations. LPA was granted for entrance by Licensee. There was one (1) child present at the time of the visit.

It was alleged that “Licensee hit day care child” and “Licensee spoke inappropriately to children in care.” Throughout the investigation, LPA Nguyen conducted observations and interviewed with licensee, parents, childcare child, and Reporting Party. Based on interviews with licensee, parents, and childcare child, LPA Nguyen learned that Licensee used positive discipline, such as time out and direction, and redirection with her daycare children while they were in her care.

Report continues on LIC9099-C....(Page 2)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240104131812
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MOODY, DOLORIS
FACILITY NUMBER: 393621392
VISIT DATE: 01/30/2024
NARRATIVE
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(Page 2)

Based on observations and conflicting interviews, LPA Nguyen is unable to determine whether licensee did or did not hit day care child at the facility. LPA Nguyen also is unable to determine whether licensee did or did not speak inappropriately to daycare children at the facility.

Based on observations and the statements from Licensee’s, Parents’, and child’s interviews, and the conflicting information from Reporting Party, LPA David Nguyen determined that the complaint allegations were found to be UNSUBSTANTIATED, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur at the facility.

LPA Nguyen discussed with Licensee the effective strategies of positive discipline with daycare children.

Copy of this report was reviewed and provided to the licensee. Notice of site visit is posted and shall remain posted for next 30 days.

An exit interview was conducted with the Licensee. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2