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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393621604
Report Date: 12/10/2025
Date Signed: 12/10/2025 10:21:05 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2025 and conducted by Evaluator Erwin Tjhia
COMPLAINT CONTROL NUMBER: 53-CC-20251029101542
FACILITY NAME:MARCI MASSEI CHILD DEVELOPMENT CENTERFACILITY NUMBER:
393621604
ADMINISTRATOR:SETA YORFACILITY TYPE:
830
ADDRESS:215 WEST FIFTH STREETTELEPHONE:
(209) 207-5611
CITY:STOCKTONSTATE: CAZIP CODE:
95206
CAPACITY:24CENSUS: 24DATE:
12/10/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Seta YorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff do not ensure that daycare child's dietary needs are being met
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Erwin Tjhia met with Director, Seta Yor to deliver findings of the complaint investigation regarding the above allegations. There were 24 children and 9 staff during the visit.

Throughout the course of the investigation, LPA conducted interviews and obtained pertinent information. It was alleged that Staff do not ensure that daycare child's dietary needs are being met. The interview and document review revealed that that child was not offered nor had any contact with the food that the child was allergic to at school. Moreover, the interview and documents’ review revealed that there was no record of any allergy reaction at school due to the child’s dietary need was not met. Interviewed parents stated that they did not has any concern regarding this.

Report Continue on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20251029101542
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MARCI MASSEI CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 393621604
VISIT DATE: 12/10/2025
NARRATIVE
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Based on the information obtained throughout the course of this investigation the above allegations, LPA Tjhia determined that the allegations were found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2