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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393622066
Report Date: 06/01/2023
Date Signed: 06/01/2023 10:47:11 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2023 and conducted by Evaluator Mariya Melnichuk
COMPLAINT CONTROL NUMBER: 53-CC-20230313100235
FACILITY NAME:HILL, SUSANFACILITY NUMBER:
393622066
ADMINISTRATOR:SUSAN HILLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 967-8394
CITY:STOCKTONSTATE: CAZIP CODE:
95210
CAPACITY:14CENSUS: 1DATE:
06/01/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Licensee: Susan HillTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee uses inappropriate forms of discipline with day care children

Licensee speaks inappropriately to children in care

Licensee handles day care children in a rough manner.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mariya Melnichuk met with Licensee, Susan Hill to deliver the findings of the complaint investigation regarding the above allegations.
During the course of the investigation, LPA Melnichuk conducted interviews and observations. It was alleged that the licensee handles daycare children in a rough manner and uses inappropriate forms of discipline, and speaks inapropriatley to children in care.
Report continues on 9099-C.
Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. LPA learned that there was conflicting evidence about the extent of licensee’s discipline and the language spoken around the children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.

Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Mariya Melnichuk
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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