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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394500233
Report Date: 05/06/2026
Date Signed: 05/06/2026 11:43:37 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2026 and conducted by Evaluator Deborah Khashe
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260205145840
FACILITY NAME:CAPC - NEIL HAFLEYFACILITY NUMBER:
394500233
ADMINISTRATOR:RENEE SANDEZFACILITY TYPE:
850
ADDRESS:849 NORTHGATE DRIVETELEPHONE:
(209) 851-3479
CITY:MANTECASTATE: CAZIP CODE:
95336
CAPACITY:24CENSUS: 11DATE:
05/06/2026
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Vanaja, MarthaTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff accepted into care a day care child with an active, contagious disease.

INVESTIGATION FINDINGS:
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On May 6, 2026 Licensing Program Analysts (LPAs) Deborah Khashe and Denice Pablico conducted and unannouced inspection for the purpose of deliving complaint findings. The purpose of the visit was explained to the Facility Representative, Vanaja Martha. During the visit there were eleven (11) children present with 2 staff.

LPA Deborah Khashe conducted a complaint investigation that involved observation, record review, document review and interviews with reporting and childcare staff. It was alleged that “ Staff accepted into care a day care child with an active contagious disease.”

On 02/05/26 LPA Khashe conducted a telephone interview with the reporting party and requested documentation regarding complaint allegations.

Continues on LIC9099-C…
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Deborah Khashe
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20260205145840
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CAPC - NEIL HAFLEY
FACILITY NUMBER: 394500233
VISIT DATE: 05/06/2026
NARRATIVE
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On 02/23/26 LPAs Pablico and Khashe conducted phone interview with reporting party.

On 03/09/2026, LPAs conducted onsite face-to-face interviews with childcare staff and conducted classroom observations. During the onsite interviews with staff, it was disclosed by both staff members that two (2) children in attendance had sores on their face.

Based on corroborating information from childcare staff and reporting party and record reviews, there is a preponderance of evidence to prove the alleged violations did occur at the facility. Therefore, the above allegations are found to be SUBSTANTIATED.



The following Title 22 Deficiency is being cited on the subsequent 9099-D page.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Deborah Khashe
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 53-CC-20260205145840
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CAPC - NEIL HAFLEY
FACILITY NUMBER: 394500233
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/08/2026
Section Cited
CCR
101226.1(a)
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101226 (a) Daily inspection for illness
The licensee shall be responsible for ensuring that children with obvious symptoms of illness including, but not limited to, fever or vomiting, are not accepted.

This requirement is not met as evidenced by:
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Facility representative Vanaja Martha will review licensing requirements regarding daily inspection for illness and conduct a staff meeting to review CAMP Preschool Family Handbook page 18, Health and Safety and Health Checks.
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Based on staff interviews and record review it was determined that daily health inspections for illness were not conducted, which poses a potential Health, Safety, or Personal Rights risk to persons in care.
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Facility Representative will provide LPA Khashe with a plan on how the staff will conduct daily health checks moving forward and submit a staff meeting agenda that includes persons present and what was discussed by the Proof of Correction date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Deborah Khashe
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2026 and conducted by Evaluator Deborah Khashe
COMPLAINT CONTROL NUMBER: 53-CC-20260205145840

FACILITY NAME:CAPC - NEIL HAFLEYFACILITY NUMBER:
394500233
ADMINISTRATOR:RENEE SANDEZFACILITY TYPE:
850
ADDRESS:849 NORTHGATE DRIVETELEPHONE:
(209) 851-3479
CITY:MANTECASTATE: CAZIP CODE:
95336
CAPACITY:24CENSUS: 11DATE:
05/06/2026
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Vanaja, MarthaTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff is not following the custody court order regarding a day care child
INVESTIGATION FINDINGS:
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On May 6, 2026 Licensing Program Analysts (LPAs) Deborah Khashe and Denice Pablico conducted and unannouced inspection for the purpose of deliving complaint findings. The purpose of the visit was explained to the Facility Representative, Vanaja Martha. During the visit there were eleven (11) children present with 2 staff.

LPA Deborah Khashe conducted a complaint investigation that involved observation, record review, document review and interviews with reporting party and childcare staff. It was alleged that “ Staff is not following the custody order regarding a day care child.”

On 02/05/26 LPA Khashe conducted a telephone interview with the reporting party and requested documentation regarding complaint allegations.

Report continues on 9099 C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Deborah Khashe
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 53-CC-20260205145840
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CAPC - NEIL HAFLEY
FACILITY NUMBER: 394500233
VISIT DATE: 05/06/2026
NARRATIVE
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On 02/23/26 LPAs Pablico and Khashe conducted phone interview with reporting party.

On 03/09/2026, LPAs conducted onsite face-to-face interviews with childcare staff and conducted classroom observations. During the onsite interviews, LPAs did not find any evidence to support that the staff were not following the court order.

Based on conflicting information obtained from the interviews, and record review, LPA Khashe determined that the complaint allegations were found to be UNSUBSTANTIATED.

SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Deborah Khashe
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5