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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394500362
Report Date: 10/09/2025
Date Signed: 10/09/2025 01:58:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/04/2025 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20250904115333
FACILITY NAME:RAHEEL, BEENISHFACILITY NUMBER:
394500362
ADMINISTRATOR:BEENISH RAHEELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 299-2717
CITY:MANTECASTATE: CAZIP CODE:
95337
CAPACITY:14CENSUS: 7DATE:
10/09/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Raheel, BeenishTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Personal Rights: Licensee did not meet daycare child’s diapering needs.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) David Nguyen and Corina Beckby met with licensee, Beenish Raheel to deliver the findings for the complaint investigation regarding the above allegation. LPA Nguyen explained the purpose of the unannounced inspection. There were seven (7) children present at the time of the visit. Licensee’s spouse and assistant were present at the time of the inspection.

It was alleged that “Licensee did not meet daycare child’s diapering needs.” Throughout the investigation, LPA Nguyen conducted observations and interviewed with licensee, licensee’s spouse, licensee’s assistant provider, parents, children, and reporting party and obtained information pertaining to the allegation. Statements revealed that licensee checked and/or changed diapers every three (3) hours and before the children left the daycare; however, records and parent’s interview revealed that licensee’s assistant provider did not change C1’s diaper on the day licensee was absent for labor and delivery. Although licensee explained children are checked throughout the day, LPA Nguyen could not dismiss the statement from the licensee regarding the day she was absent for labor and delivery in which C1 was not changed.
Report continues on LIC9099-C... (Page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20250904115333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: RAHEEL, BEENISH
FACILITY NUMBER: 394500362
VISIT DATE: 10/09/2025
NARRATIVE
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(Page 2)
In addition, information from parent’s interview disclosed that daycare child (C1) came home with soiled diaper while licensee was absent from the daycare facility due to labor and delivery, and licensee’s assistant provider provided care to daycare children. Based on interviews with licensee and reporting party and records review, LPA Nguyen was able to obtain collaborating information that licensee did not meet daycare child’s diapering needs while daycare child was in her care. Therefore, the preponderance of evidence standard has been met, and the above allegation is found to be SUBSTANTIATED. Title 22 regulations are being cited on the attached 9099-D page.

An exit interview was conducted with the licensee, Beenish Raheel. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were provided to Licensee.

LPA Nguyen informed Licensee, Beenish Raheel that this report dated October 9th, 2025, documents one (1) Type-A citation. Type-A citation which shall be posted for 30 consecutive days as there is an immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Nguyen informed the licensee to provide a copy of this licensing report dated October 9th, 2025, that documents any Type-A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 53-CC-20250904115333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: RAHEEL, BEENISH
FACILITY NUMBER: 394500362
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/09/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/10/2025
Section Cited
CCR
102423(a)(2)
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102423—Personal Rights

(a) Each child receiving services from a FCCH shall have certain rights… These rights include…
(2) To receive safe, healthful, and comfortable accommodation, furnishings, and equipment.

This requirement was not met as evidenced by:
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Licensee stated they would ensure diaper checks for children at the end of the day before leaving the facility. Licensee also stated they would ensure children leaving the facility are sent home in a clean diaper.
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Based on records reviewed and interviews conducted, it was revealed that C1’s diaper was not changed prior to leaving the FCCH and as result C1 left FCCH with a soiled diaper. This poses an immediate health, safety, or personal rights risk to children in care.
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Licensee also agrees to submit a written statement acknowledging she understands and abides the children’s personal rights. Licensee also agrees to submit the diaper logs to LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/04/2025 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20250904115333

FACILITY NAME:RAHEEL, BEENISHFACILITY NUMBER:
394500362
ADMINISTRATOR:BEENISH RAHEELFACILITY TYPE:
810
ADDRESS:1462 CATAMARAN COURTTELEPHONE:
(510) 299-2717
CITY:MANTECASTATE: CAZIP CODE:
95337
CAPACITY:14CENSUS: 7DATE:
10/09/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Raheel, BeenishTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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1. Personal Rights: Licensee does not ensure that daycare child was being adequately fed.
2. Neglect/Lack of Supervision: Licensee did not ensure that daycare children were provided with adequate care and supervision.
3. Personal Rights: Licensee yelled at daycare child.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) David Nguyen and Corina Beckby met with licensee, Beenish Raheel to deliver the findings of the complaint investigation regarding the above allegations. LPA Nguyen explained the purpose of the unannounced inspection. There were seven (7) children present at the time of the visit. Licensee’s spouse and assistant were present at the time of the inspection.

It was alleged that “Licensee does not ensure that daycare child was being adequately fed.” In addition, it was alleged that “Licensee did not ensure that daycare children were provided with adequate care and supervision.” and “Licensee yelled at daycare child.” Throughout the investigation, LPA Nguyen conducted observations and interviewed with licensee, licensee’s spouse, licensee’s assistant provider, parents, children, and reporting party. Based on interviews with licensee, licensee’s spouse, licensee’s assistant provider, parents, and children, LPA Nguyen was unable to find evidence that licensee does not ensure that daycare child was being adequately fed, licensee did not ensure that daycare children were provided with adequate care and supervision, and licensee yelled at daycare child.
Report continues on LIC9099-C... (Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 53-CC-20250904115333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: RAHEEL, BEENISH
FACILITY NUMBER: 394500362
VISIT DATE: 10/09/2025
NARRATIVE
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(Page 2)
In addition, during the inspections and interviews with licensee, licensee’s spouse, licensee’s assistant provider, parents, and children, it was revealed that licensee provided foods to daycare children while they attended the daycare, and parents provided foods for their children when they went to the daycare. Furthermore, during the inspections and interviews with licensee, licensee’s spouse, licensee’s assistant provider, and parents, it was revealed that licensee provided close supervision by paying attention to the children or keeping their eyes on the children while the children were attending the daycare. Moreover, during the inspection and interviews with licensee, licensee’s spouse, licensee’s assistant provider, and parents, it was revealed that licensee used direction and redirection and time out with daycare children when they were in her care.

Based on conflicting interviews, LPA Nguyen is unable to determine whether licensee did or did not ensure that daycare child was being adequately fed as well as that daycare children were provided with adequate care and supervision. In addition, based on observations and conflicting interviews, LPA is unable to determine whether licensee yelled at daycare child while they attended the daycare.

Based on observations and the statements from licensee, licensee’s spouse, licensee’s assistant provider, parents and children and the conflicting information from reporting party, LPA determined that the complaint allegations were found to be UNSUBSTANTIATED, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur at the facility.



Copy of this report was reviewed and provided to the licensee. Notice of site visit is posted and shall remain posted for next 30 days.

An exit interview was conducted with the licensee, Beenish Raheel. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5