394500891-2-25-2026-53-CC-KGUA-DS2LYG-20260310091018

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 394500891
Report Date: 02/25/2026
Date Signed: 02/25/2026 10:00:04 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2025 and conducted by Evaluator Deborah Khashe

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20251222141737

FACILITY NAME:	TORRES ROCHA, JOHANA		FACILITY NUMBER:	394500891
ADMINISTRATOR:	TORRES ROCHA, JOHANA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(209) 645-0058
CITY:	STOCKTON	STATE: CA	ZIP CODE:	95206
CAPACITY:	14	CENSUS:	DATE:	02/25/2026
		UNANNOUNCED	TIME BEGAN:	09:36 AM
MET WITH:	Johana Torres		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Lack of Supervision leading to multiple injuries
Licensee does not present 80% of operating hours
Child received unexplained injury

INVESTIGATION FINDINGS:

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On February 25, 2026, at 9:37 AM Licensing Program Analysts (LPA) Deborah Khashe and Denice Pablico conducted an unannounced visit with Licensee, Johana Torres to deliver the findings of a complaint investigation regarding the above allegations. During today’s visit there were 6 children present.

It was alleged that a lack of supervision lead to multiple child injuries, Licensee is not present 80% of operating hours and child received unexplained injuries.

During the investigation, LPA Khashe gathered pertinent documentation, conducted file review, conducted staff and parent interviews. LPA Khashe conducted two unannounced visits. On each unannounced visit Licensee, Johana Torres was present. Licensee, Johana Torres provided copies of Incident reports, the reports gave brief explanations to what happened the child at day care, had dates and times of incident and were dated and signed by parent.

Report Continues on LIC 9099C...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Deborah Khashe
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20251222141737

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: TORRES ROCHA, JOHANA	FACILITY NUMBER: 394500891
	VISIT DATE: 02/25/2026

NARRATIVE

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Based on the information obtained throughout the course of this investigation the above allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTAINTIATED.

An Exit Interview was conducted in which the report was reviewed and discussed with licensee, Johana Torres. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Deborah Khashe
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

LIC9099 (FAS) - (06/04)

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