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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394500893
Report Date: 03/13/2024
Date Signed: 03/13/2024 11:43:41 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2024 and conducted by Evaluator Elvira Sierra
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240112134540
FACILITY NAME:PRECIOUS MEMORIES CHILDCAREFACILITY NUMBER:
394500893
ADMINISTRATOR:CASTANEDA, ABRICAFACILITY TYPE:
850
ADDRESS:6311 PACIFIC AVETELEPHONE:
(209) 951-5437
CITY:STOCKTONSTATE: CAZIP CODE:
95207
CAPACITY:30CENSUS: 18DATE:
03/13/2024
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Abrica CastanedaTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Physical Plant-Facility staff did not maintain the facility in safe, clean and sanitary fashion.
INVESTIGATION FINDINGS:
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On 03/13/24, Licensing Program Analyst, Elvira Sierra and Licensing Program Manager, Bettina Engelman met with Director, Abrica Castaneda to deliver findings for the above complaint allegation. Present in the facility were 3 staff caring for 18 children.
It was alleged that the facility playground is dirty with animal waste and mushy leaves. LPA conducted interviews and inspected all areas accessible to children. On inspection visit dated 01/19/24 LPA Sierra observed wet leaves, splintered wood on the ground coming from a rotted wood box that is located in the backyard, and poor drainage. Interviews revealed that there has been occasions that animal waste has been found in the playground but was removed by staff as entering in the playground with the children. During today's inspection LPA observed that the wood box has been repair and no more splinters were observed in the ground. Also leaves have been removed from the playground and no stading water was observed. Based on LPA's observations and interviews the preponderance of evidence standard has been met, therefore the allegation is found to be SUSTANTIATED.
Title 22 Regulation deficiency cited on attached LIC9099-D.
This report and Appeal of Rights were reviewed and provided to the Director, Abrica Castaneda. Notice of Site Visit posted.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 53-CC-20240112134540
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: PRECIOUS MEMORIES CHILDCARE
FACILITY NUMBER: 394500893
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/21/2024
Section Cited
CCR
101238(a)
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101238 Buildings and Grounds
(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidence by:
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POC; During today's inspection no hazards were observed on the playground. Wet leaves were not observed, no standing water on the playground and the wood box was repaired..
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On inspection dated 01/19/24 LPA observed wet leaves, poor drainage and splintered wood on the ground coming from a rotted wood box located in the preschool playground. This is a violation that if not corrected can pose a risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2024 and conducted by Evaluator Elvira Sierra
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240112134540

FACILITY NAME:PRECIOUS MEMORIES CHILDCAREFACILITY NUMBER:
394500893
ADMINISTRATOR:CASTANEDA, ABRICAFACILITY TYPE:
850
ADDRESS:6311 PACIFIC AVETELEPHONE:
(209) 951-5437
CITY:STOCKTONSTATE: CAZIP CODE:
95207
CAPACITY:29CENSUS: 18DATE:
03/13/2024
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Abrica CastanedaTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Personal Rights-Facility staff did not meet day care child's diapering needs.
Personal Rights-Facility staff did not adequately feed day care children.
Personal Rights-Facility staff did not practice hygienic practices.
INVESTIGATION FINDINGS:
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On 03/13/24, Licensing Program Analyst, Elvira Sierra and Licensing Program Manager, Bettina Engelman met with Director,Abrica Castaneda to deliver findings for the above complaint allegations. Upon arrival present in the facility were 3 staff supervising 18 children.
It was alleged that facility staff did not meet day care child's diapering needs, did not adequately feed day care children, and staff did not practice hygienic practices. LPA conducted interviews with staff, parents, children and reviewed pertinent documents. LPA also observed the care and supervision of the children. LPA received conflicting information during interviews. The director stated that the facility follows recommended food portion size and children are changed as many times as needed. Facility keeps extra clothes for children in case of a potty incident. Based on the information obtained, there is not a preponderance of evidence to prove the allegations did or did not occur; therefore, the allegations are UNSUBSTANTIATED.
An exit interview was conducted in which the report was reviewed and provided to the Director, Abrica Castaneda. Appeals of rights were provided and a Notice of site visit was posted and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3