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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394500933
Report Date: 02/12/2026
Date Signed: 02/12/2026 01:50:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2026 and conducted by Evaluator Corina Beckby
COMPLAINT CONTROL NUMBER: 53-CC-20260120120816
FACILITY NAME:KAUR, GURWINDERFACILITY NUMBER:
394500933
ADMINISTRATOR:GURWINDER KAURFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 990-1350
CITY:MANTECASTATE: CAZIP CODE:
95337
CAPACITY:14CENSUS: 11DATE:
02/12/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Gurwinder KaurTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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License: Licensee is not present in the home the required amount of time.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Corina Beckby met with Licensee, Gurwinder Kaur, to deliver findings for the above complaint allegation. Licensee and assistant were present supervising 11 daycare children.

During the investigation, LPA toured the inside and outside of the facility, observed interactions with children in care, conducted interviews with staff, parents, neighbors, and obtained pertinent documents.

It was alleged that licensee is not present in the home the required amount of time. Licensee must be present 80% of the working day. Parent interviews confirmed the presence of the provider at all hours of the day, including drop-off and pick-up. Staff interviews confirmed the presence of the licensee with either both or one assistant at all

Continued on LIC 9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Corina Beckby
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20260120120816
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KAUR, GURWINDER
FACILITY NUMBER: 394500933
VISIT DATE: 02/12/2026
NARRATIVE
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times when there are 7 or more children. Licensee was present during all visits during the investigation. A neighbor could confirm the presence of several children but not the absence of the licensee during the working day. Licensee stated she has a very busy personal schedule after hours but is present during her working hours. Interviews with staff and parents did not reveal concerns and all are happy with the care provided at the facility.

It was determined that the allegation of “Licensee is not present in the home the required amount of time” could not be substantiated or dismissed. Although the allegation might have happened or was valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Licensee, Gurwinder Kaur and Appeal Rights were provided. A Notice of Site Visit was posted by LPA and this shall remain posted for 30 days.

SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Corina Beckby
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2