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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394501192
Report Date: 05/19/2026
Date Signed: 05/19/2026 02:03:31 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2026 and conducted by Evaluator Elizabeth Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260511084624
FACILITY NAME:PHILLIPS, LANEIGHFACILITY NUMBER:
394501192
ADMINISTRATOR:PHILLIPS, LANEIGHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 649-6377
CITY:STOCKTONSTATE: CAZIP CODE:
95212
CAPACITY:14CENSUS: 5DATE:
05/19/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Licensee, Laneigh PhillipsTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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9
Personal Rights: Staff handled a child in a rough manner
Personal Rights: Staff slapped a child
INVESTIGATION FINDINGS:
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At 01:15 p.m. on Tuesday, May 19th, 2026, Licensing Program Analyst (LPA) Elizabeth Santiago and Licensing Program Manager (LPM) Bettina Engelman met with Licensee, Laneigh Phillips, for the purpose of a complaint investigation and to deliver findings. Present today is an adult assistant and adult in the home.It was alleged that staff handled a child in a rough manner and staff slapped a child. Throughout the course of the investigation, LPA conducted interviews, made observations, and received documentation. The Department received information of an incident in which a child (C1) was slapped in the face at least twice by an adult at the facility. The child was then picked up by the adult and roughly placed in a play pen. Additional documentation received confirmed the Licensee as the individual slapping and rough handling the child.
Based on interviews, observations, and documentation received, the preponderance of evidence standard has been met, therefore, the above allegations are substantiated. Type A Deficiencies are cited on the subsequent pages of this report. An Enhanced Civil Penalty was assessed. Appeal Rights were provided to the Licensee, Laneigh Phillips, and an exit interview was conducted.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Elizabeth Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20260511084624
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: PHILLIPS, LANEIGH
FACILITY NUMBER: 394501192
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/20/2026
Section Cited
CCR
102423(a)(1)
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102423 Personal Rights (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived...(1) To be treated with dignity in his/her personal relationship with staff and other persons. This requirement was not met, as evidenced by:
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05/19/2026. An Enhanced Civil Penalty was also assessed today, 05/19/2026.
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Based on interviews, and documentation received, the Licensee did not comply with the above regulation, which poses an immediate threat to the health and safety of children in care.
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Type A
05/20/2026
Section Cited
CCR
102423(a)(4)
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102423 Personal Rights (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived...(4) To be free from corporal or unusual punishment, infliction of pain,...or other actions of a punitive nature, including, but not limited to: interference with eating..This requirement was not met, as evidenced by:
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The Department has taken legal action, and a Temporary Suspension Order (TSO) was issued to the Licensee today, 05/19/2026. An Enhanced Civil Penalty was also assessed today, 05/19/2026.
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Based on interviews, and documentation received, the Licensee did not comply with the above regulation, which poses an immediate threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Elizabeth Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2