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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 397002740
Report Date: 06/04/2026
Date Signed: 06/04/2026 11:57:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2026 and conducted by Evaluator Albert Johnson
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20260602094701
FACILITY NAME:SUNRISE HOMESFACILITY NUMBER:
397002740
ADMINISTRATOR:ELIZABETH ABESAFACILITY TYPE:
740
ADDRESS:8100 S. BRIGHT ROADTELEPHONE:
(209) 234-2550
CITY:FRENCH CAMPSTATE: CAZIP CODE:
95231
CAPACITY:15CENSUS: 10DATE:
06/04/2026
UNANNOUNCEDTIME BEGAN:
09:48 AM
MET WITH:E. AbesaTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff abandoned resident at the hospital.
Staff do not ensure food served is of good quality
Facility staff did not treat residents with dignity and respect
INVESTIGATION FINDINGS:
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On today's date Licensing Program Analyst (LPA) Albert Johnson made an unannounced visit to this facility to open a complaint investigation.

Allegation; Staff abandoned resident at the hospital. Interviews with staff, the Administrator, and R2, along with review of available documentation, did not produce sufficient evidence to support the allegation that the facility refused to accept R1 back without lawful cause, improperly issued an eviction notice, or misrepresented R1’s behavior. Conflicting statements were provided, and documentation regarding the discharge process and the eviction notice was incomplete but did not demonstrate regulatory violations. Continued
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Albert Johnson
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20260602094701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SUNRISE HOMES
FACILITY NUMBER: 397002740
VISIT DATE: 06/04/2026
NARRATIVE
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Allegation: Staff do not ensure food served is of good quality. Interviews with staff, the Administrator, and residents, along with review of available documentation, did not produce sufficient evidence to support the allegation that the facility Staff do not ensure food served is of good quality.

Allegation: Facility staff did not treat residents with dignity and respect. Interviews with staff, the Administrator, and residents, along with review of available documentation, did not produce sufficient evidence to support the allegation that the Facility staff did not treat residents with dignity and respect. While R1 and staff provided differing accounts of the interaction, no witness statements or documentation corroborated that staff refused to provide safe or sanitary food or that staff spoke to R1 in a disrespectful manner.

Therefore, the allegations are UNSUBSTANTIATED. Based on statements obtained, records review and observations during the investigation process, LPA was unable to corroborate the allegations. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred.
An exit interview was conducted and a copy of this report was provided

SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Albert Johnson
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2