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25 | Licensing Program Analyst (LPA) Bruce Jacobs conducted a Case Management phone call to discuss deficiency observed during a complaint investigation and spoke with Executive Director Adaline Kiehn
During a separate complaint investigation, it was observed the facility did not document bruises and discolorations the arms of R-1 (see confidential names list, LIC 811 dated 11/05/20). During the investigation, interviews were conducted with hospice care staff, facility Health and Wellness Director and several direct care staff. Hospice staff stated they first observed bruising and marks on R-1 on 6/26/2020 and that on 6/29/2020 facility executive director was still unaware of of marks or bruises observed on R-1. The facility's Health and Wellness Director confirmed that hospice staff were the first to bring the bruising to her attention. LPA interviewed multiple direct care staff members who stated they did not observe any marks or bruising that required documentation or needed to be reported even though they assist R-1 with getting dressed and additional activities for daily living. LPA also noted that shift reports did not document any unusual skin conditions.
The following deficiency is cited per California Code of Regulations, Title 22 chapter 8, see LIC 809-D.
Exit interview was conducted and appeal rights issued. A copy of this report will be emailed to the facility for signature. |