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32 | LPM discussed following concerns: staffing, care and supervision. During investigation, management claimed facility was fully staffed and management was able to step in to support. Reviewing the incident reports show staff observe the incident but do not see the staff providing proactive care to prevent the incidents. ED stated facility has provided Clairbridge leadership training on Monday 8/16/21 and Tuesday 8/17/21 to provide support to the staff. ED stated the recruiting process is focusing on quality of care providers.
Other topics discussed were Security, NOC shift support, dining staff, building maintenance, and communication. ED stated they have extended concierge hours, provided additional phone to NOC shift to have on carts, have dining managers per shift, and rehired the Health & Wellness Director to work with MedTechs and NOC shift. DDO stated new cleaning procedures have been implemented and high traffic areas of carpet will be replaced. ED is providing constant communication to council, residents, and families through Town Halls, meetings, and phonecalls.
Licensee will provide LPA with copies of staff trainings for last 3 weeks and LIC 500 by EOD 8/20/2021.
Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, no deficiencies are being cited during this visit. An exit interview was conducted with Sara Mackedsy Executive Director (ED) via telephone and a copy of this report was provided via email and an electronic email read receipt confirms receiving these documents. |