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25 | Licensing Program Analyst, LPA Arlene Garcia visited the facility today to conduct a case management visit. . LPA spoke with Sara Mackedsy, Executive Director and advised the purpose of LPA's visit.
ED informed LPA the facility had bed bugs. On 9/25/21 (S1) observed in Room 215 had bed bugs.. On 9/26/21 (S2) observed in Room 234. ED contacted Ecolab came out on 9/26/21 and confirmed they were bed bugs. Ecoloab conducts regular pest controls service monthly. Terminex conducted an assessment on 9/27/21. Assessment revealed Room 235 had a dead Bed bug. Terminix conducted heat treatment on 10/5/21. Terminix did a full follow up facility "canine" inspection for any potential areas that could not be visually confirmed. Termiinix conducted an additional heat treat to seven rooms on 11/4 and 11/5. ED was not aware an incident report needed to be submitted because facility took actions immediately after facility was aware of infestation.
Based on information provided through interviews and records reviewed, these allegations are deemed SUBSTANTIATED. This agency has investigated the allegations noted and have found the allegations to be substantiated, meaning that there was a preponderance of evidence to prove the allegation occurred as reported.
The following deficiencies were observed (see LIC 9099-D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties. Appeal rights were provided. Exit interview conducted with ED, Sara Mackedsy and a copy of this report was provided.
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