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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 397004353
Report Date: 10/04/2024
Date Signed: 10/04/2024 02:14:19 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/25/2024 and conducted by Evaluator Kesha Lewis
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20240925130041
FACILITY NAME:ARBOR PLACEFACILITY NUMBER:
397004353
ADMINISTRATOR:BELINDA GUZMANFACILITY TYPE:
740
ADDRESS:17 LOUIE AVETELEPHONE:
(209) 369-8282
CITY:LODISTATE: CAZIP CODE:
95240
CAPACITY:76CENSUS: 58DATE:
10/04/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Belinda GuzmanTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility door is not accesible to residents using mobility devices
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10-04-2024 at 1:00 PM, Licensing Program Analysts (LPA) Kesha Lewis conducted an unannounced facility visit to open a complaint investigation with the above allegation. LPA Lewis met with Belinda Guzman and explained the purpose of today's visit.

During today's visit, LPA Lewis reviewed title 22 regulations and the Ameracen with disabllities act and coucluded that nigther requires a facility to have remote opening doors for disabled persons. This agency has investigated the complaint allegation. This agency has found that the complaint was UNFOUNDED, meaning that the allegation were false, could not have happened and/or was without a reasonable basis.

An exit interview was conducted, and a copy of this report was given.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Liza KingTELEPHONE: (650) 676-0442
LICENSING EVALUATOR NAME: Kesha LewisTELEPHONE: (916) 764-1024
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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