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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 397005277
Report Date: 03/12/2026
Date Signed: 03/12/2026 03:24:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2025 and conducted by Evaluator Michael Bilger
COMPLAINT CONTROL NUMBER: 27-AS-20251223194139

FACILITY NAME:PERSON CENTERED SERVICES, INC. #3FACILITY NUMBER:
397005277
ADMINISTRATOR:DEANNA SMITHFACILITY TYPE:
775
ADDRESS:651 NORTH CHEROKEE LN., STE. ETELEPHONE:
(209) 466-2448
CITY:LODISTATE: CAZIP CODE:
95240
CAPACITY:185CENSUS: DATE:
03/12/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Justin HuirasTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Staff did not address client’s inappropriate behavior towards another client in care.
INVESTIGATION FINDINGS:
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On 3-12-2026 at 2:00pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to deliver and discuss findings for the allegation noted above. LPA met with program director Justin Huiras and explained the purpose of the visit. During this investigation, LPA conducted interviews with three staff members and two consumers of the day program. LPA also reviewed facility staff notes as part of this investigation.
Allegation: Staff did not address client’s inappropriate behavior towards another client in care. LPA conducted interviews and record reviews as noted above. Based on interviews and record reviews, it was revealed that consumer1 (R1) has disclosed to staff that another consumer (R2) engaged in inappropriate interactions with R1 which included attempts to pressure R1 into a relationship. A review of staff notes indicates staff awareness of the situation. Interviews conducted revealed staffs' awareness and attempts to intervene by discussing this situation with both R1 and R2. An interview with R1 revealed staff has attempted to resolve the situation.

{Cont. on 9099C}
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 27-AS-20251223194139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: PERSON CENTERED SERVICES, INC. #3
FACILITY NUMBER: 397005277
VISIT DATE: 03/12/2026
NARRATIVE
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An interview with R2 revealed a denial of any inappropriate interaction with R1.

As a result, there is not a preponderance of evidence to conclude that staff did not address the inappropriate behavior as noted above, therefore this allegation is UNSUBSTANTIATED. A finding of unsubstantiated means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with program director and a copy of this report was provided. Appeal rights provided.
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3