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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 397005404
Report Date: 07/15/2026
Date Signed: 07/20/2026 02:16:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2026 and conducted by Evaluator Kesha Lewis
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20260317150212
FACILITY NAME:CHOICE HARNEY ARFFACILITY NUMBER:
397005404
ADMINISTRATOR:CRYSTAL HEDRICKFACILITY TYPE:
735
ADDRESS:12436 E. HARNEY LANETELEPHONE:
(209) 333-3913
CITY:LODISTATE: CAZIP CODE:
95240
CAPACITY:6CENSUS: 6DATE:
07/15/2026
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Jones TIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff does not treat resident with respect
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/15/2026 Licensing Program Analyst (LPA) Kesha Lewis arrived unannounced to deliver complaint findings for the allegations noted above. LPA called adminstrator and informed them I was at the facility Adminstrator Crystal Hedrick gave permission for a staff member to return to the facility to meet with LPA Lewis and sign the report. LPA explained the purpose of the visit.

Based on interviews with multiple staff members and an attempted interview with residents the allegation Staff does not treat resident with respect is UNSUBSTANTIATED.Therefore, A finding that the complaint was unsubstantiated, means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview and a copy of the report was given.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Kesha Lewis
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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