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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 397005616
Report Date: 07/29/2026
Date Signed: 07/29/2026 12:46:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2026 and conducted by Evaluator Michael Bilger
COMPLAINT CONTROL NUMBER: 27-AS-20260715143856
FACILITY NAME:SHEPHERD HOMES 2FACILITY NUMBER:
397005616
ADMINISTRATOR:ADELFA RUTH BANAGAFACILITY TYPE:
740
ADDRESS:5964 GLEN STREETTELEPHONE:
(209) 478-2170
CITY:STOCKTONSTATE: CAZIP CODE:
95207
CAPACITY:15CENSUS: DATE:
07/29/2026
UNANNOUNCEDTIME BEGAN:
12:17 PM
MET WITH:Edgar EspirituTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff mishandled a resident's personal property
INVESTIGATION FINDINGS:
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On 7-29-2026 at 12:17pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to deliver findings for the allegation noted above. LPA met with Administrator Edgar Espiritu and explained the purpose of the visit. During this investigation, LPA conducted interviews with four staff members and four residents in care. LPA also interviewed an additional witness. LPA also reviewed facility file documentation including physician's report, needs and service plan, and inventory sheet for resident1 (R1). Additionally, LPA conducted a facility observation on 7-15-2026 and 7-29-2026 as part of this investigation.

Allegation: Staff mishandled a resident's personal property. LPA conducted interviews, record reviews, and observations as noted above. Based on interviews and record reviews, it was revealed that resident1 (R1) previously expressed various personal items missing and mishandled by staff. Interviews conducted did not reveal any corroborated statements of R1 in possession of these items. A review of R1's inventory sheet did not reveal the identified alleged missing and mishandled items. An additional interview with witness1 (W1) further revealed that R1 was not in possession of the alleged missing and mishandled items while residing at facility. {Cont. on 9099C}
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20260715143856
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SHEPHERD HOMES 2
FACILITY NUMBER: 397005616
VISIT DATE: 07/29/2026
NARRATIVE
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LPA's observation of facility did not reveal additional evidence of staff entering resident rooms and taking personal items out of the rooms or otherwise mishandling resident personal items.

As a result, there is not a preponderance of evidence to conclude that staff mishandled a resident's personal property, therefore, this allegation is UNSUBSTANTIATED. A finding of unsubstantiated means he allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Administrator and a copy of this report was provided. Appeal rights provided.
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2