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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 397005988
Report Date: 07/15/2021
Date Signed: 07/15/2021 12:19:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR., STE 260
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2021 and conducted by Evaluator Chad Cabigon
PUBLIC
COMPLAINT CONTROL NUMBER: 23-CR-20210322115649
FACILITY NAME:UPLIFT FAMILY SERVICESFACILITY NUMBER:
397005988
ADMINISTRATOR:LANIE CHANG XIONGFACILITY TYPE:
431
ADDRESS:2575 GRAND CANAL BLVD STE 330TELEPHONE:
(209) 954-3000
CITY:STOCKTONSTATE: ZIP CODE:
95207
CAPACITY:31CENSUS: 0DATE:
07/15/2021
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Jasmine Becerra, Social WorkerTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Foster parents use excessive punishment on youth.
INVESTIGATION FINDINGS:
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On 07/15/2021, at approximately 10 AM, Licensing Program Analyst (LPA) Chad Cabigon delivered the findings for this complaint investigation. LPA met with Jasmine Becerra, Social Worker, and the complaint report was discussed.

Prior to opening the investigation, LPA reviewed the FFA’s (Foster Family Agency) file including the particular Resource Home’s history of relevant Incident Reports, Complaints, and Deficiencies. The following records were obtained from the FFA: the children’s Needs & Services Plans (Quarterly Reports), Child & Family Team (CFT) Meeting notes from 01/26/2021, the Resource Home’s Certificate of Approval, its SAFE Home Study, the Family’s placement history, and the Resource Parents’ training records. Interviews were conducted with the following individuals: the children (C1 and C2), the Resource Mother (RM), a mental health clinician, the FFA Social Worker (SW), and the case-carrying County Social Worker (CM).
(CONTINUNED ON NEXT PAGE, 9099-C)


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rosa Rodriguez
LICENSING EVALUATOR NAME: Chad Cabigon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 23-CR-20210322115649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR., STE 260
SACRAMENTO, CA 95833
FACILITY NAME: UPLIFT FAMILY SERVICES
FACILITY NUMBER: 397005988
VISIT DATE: 07/15/2021
NARRATIVE
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It is documented in the Needs & Services Plan for C1, as a method for meeting the case plan’s objective, that C1 is to “receive a consequence for hitting other children, or adults.” It is also documented that non-compliance is an identified and ongoing problem area for C1. Between the Needs & Services Plan and CFT Meeting Notes, there is enough indication that C1’s Team was aware of the consequences that C1 received and the disciplining that RM utilized—that is, there is no documented counter-direction or corrective instruction from CM or any of C1’s therapists for RM to reduce the length or severity of the consequences for C1’s bad behavior. It should be noted that the consequence is merely the taking away of TV-watching privileges, and as part of managing C1’s behaviors and as a way to encourage C1 to exhibit good behavior, the length of time for the consequences can be reduced via C1 simply being compliant in any number of ways throughout the day. In response to this LPA’s question of whether or not they felt the punishment or consequences were too harsh, C1 and C2 stated that the “grounding” was fair or “okay.” CM stated that she does not know if there could be a better Home or situation for the kids. CM also expressed that although she can see how the punishment or consequences could be perceived as excessive, she was sympathetic with the difficulty of the situation considering the level of care the children need and recognized that implementing structure by way of disciplining was needed.

Based on LPA’s interviews and records reviewed, the preponderance of evidence standard has not been met; therefore, the allegation is Unsubstantiated—although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No Interim Licensing Standards or Title 22 Regulations were cited during today’s inspection. Exit interview conducted and a copy of this report is being provided to the FFA.
SUPERVISORS NAME: Rosa Rodriguez
LICENSING EVALUATOR NAME: Chad Cabigon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2