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25 | On 8/21/2024 at 10:17pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to conduct a case management visit regarding physical plant operations. LPA met with Administrator Nellen Van De Pol and explained the purpose of the visit. During today's visit, LPA conducted brief interview with Administrator, resident1 (R1), and R2. LPA also conducted facility observation. Based on observation it was determined that hallway bathroom toilet is not properly flushing. Additionally, toilet in master room is flushing and accompanied by a loud piercing sound requiring attention. It was further discovered through interviews that hallways toilet overflowed at least once.
As a result of today's case, citation issued under Title 22, Division 6. An exit interview was conducted with Administrator and a copy of this report was provided to Administrator. Appeal rights provided. |