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32 | On the allegation: Food is not handled in a sanitary manner. LPA De Leon conducted interviews with residents and staff revealing all food was handled in a sanitary manner. Kitchen staff have current food handler certificates. Kitchen staff prepared all to go food orders in disposable containers and PCA staff would deliver them to go containers to each resident room while wearing masks, face shields, gloves and or utilizing hand sanitizer between each delivery. Based on the lack of evidence the allegation is deemed Unsubstantiated at this time.
On the allegation: Staff mismanaged resident's medications. LPA interviewed 10 residents which all revealed they had no issues with medications or medication technician staff. The residents felt staff was trained adequately and had knowledge in and how to perform their jobs. Staff interviews did not reveal any issues with residents and medication, and there was no report of residents being given the wrong medication. The facility has not submitted any incident reports of mishandled medication during this time. Based on the lack of evidence this allegation is deemed Unsubstantiated at this time.
On the allegation: The facility has insufficient staffing. LPA interviewed staff and residents which revealed the facility had fewer staff than scheduled at times due to call outs, staff quitting, staff getting fired and positive asymptomatic staff not being able to work during their isolation time. Staff interviews revealed staff are working 12-hour shifts voluntarily, staff are working hard and getting their jobs done to meet the resident’s needs. The resident interviews revealed staff are doing a great job meeting resident needs. Based on the lack of evidence this allegation is deemed Unsubstantiated at this time.
On the allegation: Facility staff is not trained properly to handle medications. LPA interviewed staff, residents and reviewed training documentation. Interviews revealed staff are trained for the jobs they perform, and some staff are crossed trained to help in other areas when needed. Medication technician staff have completed required trainings annually. Resident interviews revealed medication staff come to rooms regularly to deliver medications and none of the residents had any issues with medications or medication staffing. Based on the lack of evidence the allegation is deemed Unsubstantiated at this time.
Exit interview completed, no deficiencies cited, and copy of report emailed to Administrator.
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