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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 405800130
Report Date: 05/07/2025
Date Signed: 05/07/2025 01:50:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2025 and conducted by Evaluator Rachael De Leon
COMPLAINT CONTROL NUMBER: 29-AS-20250428121030
FACILITY NAME:C.A.L.L.-RAMONA HOUSEFACILITY NUMBER:
405800130
ADMINISTRATOR:KWAME DOSSFACILITY TYPE:
735
ADDRESS:3355 RAMONA ROADTELEPHONE:
(805) 466-2909
CITY:ATASCADEROSTATE: CAZIP CODE:
93422
CAPACITY:4CENSUS: 4DATE:
05/07/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Kwame DossTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff dispensed medication not prescribed to client in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) De Leon conducted a 10-day complaint visit to the facility above.
LPA met with Administrator Kwame Doss and explained the purpose of the visit.

LPA requested the following records: Staff Roster, Resident Roster, Staff Schedule for April-May 2025, Medication list for each resident in care, TCRC hours for Resident 1 (R1) at facility. TCRC hours for R1 at day program, R1’s Centrally stored medication and destruct records (CSMDR) from April 2025-May 2025, Medication administration record (MAR) for April 2025- May 2025, R1’s Doctor visits, urgent care visit and hospital discharge paperwork for April 2025-May 2025, R1’s up to date medication list, R1’s medication changes with dates in April 2025-May 2025, and any drugs tests for R1 April 2025-May 2025.

9099-C continued
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Rachael De Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20250428121030
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: C.A.L.L.-RAMONA HOUSE
FACILITY NUMBER: 405800130
VISIT DATE: 05/07/2025
NARRATIVE
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On the allegation: Staff dispensed medication not prescribed to client in care. LPA conducted interviews with staff and resident which revealed R1 is supervised 24/7 at the facility and at R1’s day program by staff, staff do not feel R1 could have acquired any medications or street drugs from anyone during this time R1 has a 1 on 1 ratio with staff 24/7 at his facility and at R1’s day program which began in March 2025. LPA interviewed R1, R1 is verbal but R1 does not understand all questions asked or how to respond, R1 repeats word when asked questions. R1 stated R1 did not acquire any drugs from anyone, R1 stated Oh my God, oh no R1 feels a lot better now that R1 is home from the hospital and completed his round of new antibiotics. LPA De Leon reviewed all resident’s medication, Centrally Stored medications and Medication Administration Records. R1’s Psychiatrist made medication changes for R1 on 03/25/2025 and on 04/08/2025. R1 was seen on 03/27/2025 at Twin Cities Hospital for a laceration. R1 was not at baseline staff felt it had to do with R1’s medication changes and took R1 to Twin Cities Hospital, R1 was discharged and staff stated they felt it was due to the new medications being adjusted and if symptoms worsen return to the ER. R1 was having symptoms about a week later with stomach upset and Administrator took R1 to the hospital for those symptoms to see what was causing them. R1 was seen on 04/26/2025 at Twin Cities Hospital for those symptoms and was admitted for observation and testing, R1 was drug tested at this time and a trace amount of Fentanyl was found in R1 system. R1 was taking 13 medications that were doctor prescribed prior to hospital visit on 04/26/2025. Upon R1’s discharge from the hospital, the doctor from the hospital reviewed R1’s medications adding 1 new medication and discontinuing the use of 4 medications due to them having potential to cause adverse effects. According to R1’s medication list Risperidone was a medication prescribed by the R1’s Psychiatrist on 03/27/2025 and discontinued by the hospital doctor on 04/28/2025 per hospital discharge records. The medication Risperidone may cause false positive Fentanyl results on Urine Drug Tests, according to studies and R1’s other medication Haloperidol can also spark false positives on drug tests. Due to R1 not having access to other resident’s medications and R1 not able to leave facility or day program unassisted by staff, staff do not feel R1 could have gotten a hold of Fentanyl. LPA reviewed the medications at the facility and no residents were prescribed Fentanyl medications. LPA reviewed incident reports for the facility and the staff did not report any medication errors during this time. Facility has medication procedures set up to avoid having errors where they use 2 staff to check each other before helping residents self administer medications. Due to insufficient evidence this allegation is deemed Unsubstantiated at this time.

Exit interview conducted and copy of report printed for Administrator.
SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Rachael De Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
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