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25 | Licensing Program Analyst (LPA) Chavez conducted a Case Management visit to the facility due to a COVID-19 concern that was brought to CCLD’s attention regarding facility staff was not wearing a face mask in facility. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s visit was conducted by video chat with Business Office Manager Cathyann Paape.
A credible witness (W1) visited the facility and observed an employee in the facility not wearing a mask. On 4/30/2021 at 3:13 pm, LPA conducted an unannounced televisit with the Business Office Manager. LPA conducted a facility tour and observed ten (10) staff in the receptionist area, dining room, kitchen, outside patio, wellness center, and hallway. All staff were wearing face coverings. Ms. Paape stated that the only time staff pull down their mask is to speak with another employee who is hard of hearing. LPA recommended staff who engage with said employee should wear a clear mask so said employee can read lips. LPA reminded that all staff are required to wear a face covering while in the facility.
LPA phoned interim Administrator Cassondra Bradford to inform of the concern and encourage further communication and training with staff to ensure staff are wearing face coverings at all times in the facility. Ms. Bradford stated she would be sure to train staff on Monday, 5/03/2021, the next time she’s in the facility.
No violations were noted at this time. An exit interview was conducted, and a copy of this report was emailed to Business Office Manager for signature and return. A copy of the report was sent to Interim Administrator.
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