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25 | On 7/15//2022 at 10:30 am, Licensing Program Analyst (LPA) Darlene Chavez conducted an unannounced complaint investigation visit. LPA met with Emily Villegas, Activities Director, and explained the reason for the visit.
During the investigation, LPA learned that the facility contacted Resident #2’s (R2) family requesting R2 to be evicted the same day as the notice.
On 6/17/22 at 4:40 pm, LPA spoke with Emily Villegas. LPA requested a copy of the re-appraisal, and this was not provided to LPA. Ms. Villegas states that she does not remember if R2 received a re-appraisal. Ms. Villegas says the family was called because R1 was not sleeping. Ms. Villegas believes the facility reached out to R2’s doctor, but she does not recall the outcome and could not provide documentation. She says that “the community was not a good fit for R2.”
On 6/17/21 at 10:11 am, LPA interviewed Witness #1 (W1). W1 explains that R2 was moved to another facility because someone at Avila Senior Living at Downtown SLO called W1 and demanded that W1 move R2 that same day. W1 says that while R2 was at the facility, “R2’s Dementia was beginning” and R2 was terrified that they couldn’t find their family. W1 says R2 didn’t know where their family was and that R2 made “several attempts” to leave the facility to look for them. W1 says “the facility made no attempts to get R2 help, they just moved R2 out.” W1 says W1 was able to find a new facility for R2 and moved R2 out within three days of the facility’s call. Records indicate that R2 moved out on 7/08/21.
On 7/12/22 at 1:42 pm, LPA reviewed the facility’s file for R2. There was an appraisal conducted on 6/22/21, three days prior to admission. There was no reappraisal in R2’s file and Administrator Kari Bowran states this is R2’s complete file.
Continued on 809-C.
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