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25 | At 1:36 pm on 10/15/24, Licensing Program Analyst (LPA) Rankin and Tri Counties Regional Center (TCRC), Quality Assurance Specialist (QA) Miguel Magana arrived at the facility unannounced to conduct a Case Management (CM) visit based on a self reported incident by the facility. LPA and QA met with Administrator Marisa Cardona explained the reason for the visit.
A TCRC incident report dated 09/13/24 reported that on 8/25/24 all four (4) clients were “left unsupervised in a company van while both staff went into an unknown apartment for about 30 minutes. During the CM visit LPA and QA discussed the event. Administrator stated clients who were able to communicate confirmed being left alone and one of the two staff confirmed that clients were left alone.
The LPA reviewed three (3) staff files, and all four (4) client files. All Physician reports for client’s state that they cannot leave the facility unsupervised. There is one client currently that requires 1:1 support.
Based on incident report, documentation, and interviews, facility failed to prevent clients being left unsupervised which did not meet clients' individual needs. Although the Licensee and administrator have addressed the incident with additional training with all staff, termination of staff involved in the incident, and putting other protocol in place to protect future incidents, a deficiency will be issued based on clients’ needs stated in their LIC 602 report that they require supervision when leaving the facility. For Plan of Correction the facility has completed an internal review, submitted evidence of training being done for all staff, and terminated staff involved in the incident.
Exit interview conducted, Administrator will be given a copy of the deficiency, appeal rights and this report.
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