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25 | At 8:00am on 07/29/2024, Licensing Program Analyst (LPA) Jeffries and Tri Counties Regional Center (TCRC), Quality Assurance Specialist(QA) Briana Hertwell arrived at the facility unannounced to conduct a case management visit based on incident reports by the facility which were submitted to TCRC for incident that took place on 06/12/2024. LPA met with Licensee, Diana Young announced who they are and the reason for the visit.
Two TCRC incident reports dated 06/02/2024 and 07/01/2024 indicated Clients in care were witness to "altercation between the Young Family" or "dispute" as reported in incident reports descriptions singed by Licensee Diane Young. LPA Jeffries notes that the Administrator Dolly Schwed or Licensee Diane Young failed to notify Community Care Licensing (CCL)of the incident on 06/12/2024. LPA also noted that facility under license number 405850283, on 04/04/2024, had a substantiated complaint of the allegation of, “Clients are not living in a safe or healthful environment.” As a result of staff confrontations in the presence of clients. The Plan of Corrections for that substantiated allegation was a personal rights training that was submitted by email to LPA on 04/22/2024 which shows Administrator, Staff 1-3 (S1, S2, and S3) completed that training on 04/19/2024. Despite the training, on 06/12/2024 staff who participated in that training engaged in an “altercation and/or dispute” in the presence of clients as indicated on the two incident reports submitted to TCRC. This is the second time, in period of less than 12 months that a violation of client’s personal rights was reported, which threatens the emotional safety of clients in care, which has been documented. A citation and civil penalty are assessed for the repeat violation, and a citation is issued for the failure to report incident to Community Care Licensing is also cited.
QA and LPA also address question and photographs clients rooms.
Exit interview, citations and civil penalty issued, report and appeal rights provided. |