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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406210544
Report Date: 08/01/2024
Date Signed: 08/01/2024 12:56:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2024 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20240510152725
FACILITY NAME:ARROYO GRANDE UNITED METHODIST CHILDREN'S CENTERFACILITY NUMBER:
406210544
ADMINISTRATOR:MADDY QUAGLINOFACILITY TYPE:
850
ADDRESS:275 N. HALCYON RD.TELEPHONE:
(805) 481-2223
CITY:ARROYO GRANDESTATE: CAZIP CODE:
93420
CAPACITY:41CENSUS: 26DATE:
08/01/2024
UNANNOUNCEDTIME BEGAN:
11:31 AM
MET WITH:Maddy QuaglinoTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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1. Staff inappropriately touched children in care
INVESTIGATION FINDINGS:
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On 8/1/24, Licensing Program Analysts (LPAs) Elvin Baddley and Shane Loftus made an unannounced inspection to the abovementioned Child Care Center (CCC) to deliver the finding with regard to the investigation into a violation of personal rights. LPAs met with Maddy Quaglino, the CCC's Director, and explained the purpose of the inspection. LPAs, in the company of the Director toured the interior and exterior of the CCC. LPAs notes 16 children are in care at the time of the inspection, along with 6 teachers providing care and supervision.

The investigation included two unannounced site inspections, record reviews as well as interviews of the the Director, a staff member, the parents of children in care and the Complainant.

LPAs were unable to corroborate the allegation. Interviews suggest the CCC's staff members appropriately interact with children in care. LPAs was unable to find evidence the CCC staff members inappropriately touched any children in care.
(CONT. 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240510152725
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ARROYO GRANDE UNITED METHODIST CHILDREN'S CENTER
FACILITY NUMBER: 406210544
VISIT DATE: 08/01/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A closing interview was conducted with Director. Director was provided and advised of their right to appeal (LIC 9058). A copy of this report was reviewed and provided to the Director.

The Notice of Site Visit (LIC 9213) was also provided to the Director as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2