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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 406210544
Report Date: 10/14/2025
Date Signed: 10/14/2025 03:01:30 PM

Document Has Been Signed on 10/14/2025 03:01 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME:ARROYO GRANDE UNITED METHODIST CHILDREN'S CENTERFACILITY NUMBER:
406210544
ADMINISTRATOR/
DIRECTOR:
MADDY QUAGLINOFACILITY TYPE:
850
ADDRESS:275 N. HALCYON RD.TELEPHONE:
(805) 481-2223
CITY:ARROYO GRANDESTATE: CAZIP CODE:
93420
CAPACITY: 41TOTAL ENROLLED CHILDREN: 41CENSUS: 11DATE:
10/14/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
02:01 PM
MET WITH:Maddy QuaglinoTIME VISIT/
INSPECTION COMPLETED:
03:20 PM
NARRATIVE
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On 10/14/2025, at 2:01 PM, Licensing Program Analyst (LPA) Shane Loftus conducted an unannounced Case Management inspection at the above-mentioned Child Care Center (CCC) to address an incident received by the Department on 10/03/2025. The incident involved the termination of an employee (S1) at the CCC and the events that followed. LPA met with Director, Maddy Quaglino and explained the purpose of the inspection. LPA notes 11 children were present at the time of inspection.

LPA interviewed the Director regarding the UIR. Director states that administration had meetings with S1 regarding repeated tardiness. Director states that S1 arrived at work at 12:02 PM on 10/02/2025, despite her shift starting at 8:30 AM. S1 met with the Director to discuss improvements that needed to be made. The Director states that S1 was agitated and demanded a meeting with S2 and S3. Director states that the situation escalated to the point where S1 verbally resigned and stated that she would write a resignation letter. S1 was sent home for the day to de-escalate the situation at approximately 1:30 PM. A meeting was scheduled for 5:15 PM that evening to discuss the days events with the Director, S2, and S3. S1 was unable to attend that meeting.

The Director states a meeting was scheduled for 10/3/2025 at 2:00PM for S1 to pick up her belongings, collect final paycheck, and return her CCC key. Continued on 809-C

NAME OF LICENSING PROGRAM MANAGER: Maria Mueller
NAME OF LICENSING PROGRAM ANALYST: Shane Loftus
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ARROYO GRANDE UNITED METHODIST CHILDREN'S CENTER
FACILITY NUMBER: 406210544
VISIT DATE: 10/14/2025
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The Director states S1 arrived to the CCC at 1:00 PM. The Director states that S1 disputes that she gave a verbal resignation the previous day, however, administration had already made the decision to terminate her employment. The director states that S1 failed to return her key to the CCC until the following Monday, 10/10/2025. The CCC had the locks changed on 10/03/2025.

No deficiencies were cited during today’s inspection.

A Notice of Site Visit (LIC 9213) was provided and must remain posted for 30 days. Failure to comply with posting requirements may result in a civil penalty of $100.

NAME OF LICENSING PROGRAM MANAGER: Maria Mueller
NAME OF LICENSING PROGRAM ANALYST: Shane Loftus
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2025
LIC809 (FAS) - (06/04)
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