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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406215752
Report Date: 08/09/2023
Date Signed: 08/09/2023 02:37:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2023 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20230512084032
FACILITY NAME:DOWNTOWN BABY, LLCFACILITY NUMBER:
406215752
ADMINISTRATOR:SOPHIA CRISPFACILITY TYPE:
830
ADDRESS:1250 OSOS STREETTELEPHONE:
(805) 440-2709
CITY:SAN LUIS OBISPOSTATE: CAZIP CODE:
93401
CAPACITY:8CENSUS: 6DATE:
08/09/2023
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Kathleen ThompsonTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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1. Personal Rights- Staff are forcing daycare children to nap
INVESTIGATION FINDINGS:
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On 8/9/23 at 1:45 PM, Licensing Program Analyst (LPA) Elvin Baddley made an unannounced inspection to the abovementioned Child Care Center (CCC) to deliver a finding with regard to an investigation related to a violation of Children's Personal Rights. Specifically, the CCC alledgely forced daycare children to nap. LPA met with Kathleen Thompson, the Lead Teacher of the CCC, and explained the purpose of the inspection. The Licensee was telephoned and a conference call was intiated. LPA notes six children are on site along with an Assistant (cleared and associated) providing care and supervision.

The investigation included three site inspections, record reviews as well as interviews of the Licensee, parents of children in care (former and current), teachers (former and current) and the Complainant. The Licensee denies children in care were being forced to nap at the CCC, however witnesses corroborate the allegation.

Based on LPAs observation and interviews, the preponderance of evidence standard has been met,
(CONT. 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20230512084032
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: DOWNTOWN BABY, LLC
FACILITY NUMBER: 406215752
VISIT DATE: 08/09/2023
NARRATIVE
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therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulation, (Title 22 Division 12 and 101223 (a) (3), is being cited on the attached LIC 9099 D).

A closing interview was conducted. Licensee/Lead Teacher was provided and advised of their right to appeal (LIC 9058). LPA informed Licensee/Lead Teacher of the need to provide a plan of correction to CCLD as well as the time which the plan of correction needs to be submitted to CCLD.

The Notice of Site Visit (LIC 9213) was provided to the Licensee/Lead Teacher as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20230512084032
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: DOWNTOWN BABY, LLC
FACILITY NUMBER: 406215752
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/09/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/10/2023
Section Cited
CCR
101223(a)(3)
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To be free from corporal or unusual punishment infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions... interference with functions of daily living including eating, sleeping...This requirement was not met as evidenced by the following: CCC staff forced
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Licensee to provide CCLD an narrative outline of steps to be taken to address children's rest and sleep at the CCC as well as altrnatinives should the child elect to to rest or sleep. The aforementioned to be submitted to CCLD (elvin.baddley@dss.ca.gov) by the close
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children in care to nap/sleep.This poses an immediate risk to health, safety or personal rights of persons in care.
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of business on 8/10/23.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3