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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 410503229
Report Date: 07/14/2026
Date Signed: 07/14/2026 01:46:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2026 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260508133546
FACILITY NAME:CALIFORNIA MONTESSORI SCHOOLFACILITY NUMBER:
410503229
ADMINISTRATOR:HARJIT K. DHILLONFACILITY TYPE:
850
ADDRESS:480 N. SAN ANSELMO AVENUETELEPHONE:
(650) 589-2237
CITY:SAN BRUNOSTATE: CAZIP CODE:
94066
CAPACITY:38CENSUS: 25DATE:
07/14/2026
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Gloira Hilt (Assistant Director)TIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Uncleared adults providing care to day care children
Staff are not adequately supervising day care children
Unqualified staff providing care to day care children
INVESTIGATION FINDINGS:
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On July 14, 2026, Licensing Program Analyst (LPA) Garcia conducted an unannounced complaint investigation to deliver the findings of the complaint and met with assistant director, Gloria Hilt. Present during the inspection was the assistant director and 2 other staff with 25 children.

Based on information obtained during the course of this investigation through interviews, and records review, it was found that the allegation of "Uncleared adults providng care to day care children, Staff are not adequately supervising day care children and Unqualified staff providing care to day care children". There were no sufficient evidence to prove the above allegation. Although the allegations may have happened or is valid, there's no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with assistnat director, Gloria Hilt.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2026 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260508133546

FACILITY NAME:CALIFORNIA MONTESSORI SCHOOLFACILITY NUMBER:
410503229
ADMINISTRATOR:HARJIT K. DHILLONFACILITY TYPE:
850
ADDRESS:480 N. SAN ANSELMO AVENUETELEPHONE:
(650) 589-2237
CITY:SAN BRUNOSTATE:CAZIP CODE:
94066
CAPACITY:38CENSUS: 25DATE:
07/14/2026
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Gloira Hilt (Assistant Director)TIME COMPLETED:
02:10 PM
ALLEGATION(S):
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9
Staff did not ensure they were not out of ratio
INVESTIGATION FINDINGS:
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On July 14, 2026, Licensing Program Analyst (LPA) Garcia conducted an unannounced complaint investigation to deliver the findings of the complaint and met with assistant director, Gloria Hilt. Present during the inspection was the assistant director, one other qualified teacher and an aide with 25 children.

Based on interviews conducted, pertinent information and observation gathered in the course of the investigation, the allegation "Staff did not ensure they were not out of ratio" is substantiated, meaning the preponderance of evidence standard has been met. During today's visit, LPA observed 2 qualified teachers with 25 children in the outdoor area, while the aide is inside the facility prepping and cleaning. A Type B violation has been issued for ratio in accordance with the Title 22 Division 12 of California Code of Regulations. See LIC 9099D.

Exit interview conducted and report was reviewed with assistant director, Gloria Hilt.

A copy of the report was given to the Area Manager along with a Notice of Site Visit, that must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 05-CC-20260508133546
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: CALIFORNIA MONTESSORI SCHOOL
FACILITY NUMBER: 410503229
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/31/2026
Section Cited
CCR
101263.3(b)
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101216.3 Teacher-Child Ratio
(b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance.

This requirement is not met as evidenced by:
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Per facility director, Ravneet Lally (Reenu) will step in the next two weeks. The director will have part-time staff members fill-in and pick up hours until the enrollment numbers are lowered due to graduation.
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Based on observation, interview, and record review, the facility did not comply with the section cited above during the staff breaks as there are two fully qualified teachers and one aide with no ECE units present supervising 25 children. During today's visit, LPA also observed 2 qualified teachers with 25 children in the outdoor area, while the aide is inside the facility prepping and cleaning.

This poses a potential health, safety or personal rights risk to persons in care.
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Additionally, the director states that the owner will also try to step in and LPA also sugested going through a staffing agency.
Documentation will send proof by set due dates.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
LIC9099 (FAS) - (06/04)
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