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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 410505727
Report Date: 11/22/2024
Date Signed: 11/22/2024 02:29:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2024 and conducted by Evaluator Maria Olguin-Leon
COMPLAINT CONTROL NUMBER: 05-CC-20240903115113
FACILITY NAME:RAINBOW PRESCHOOL & DAY CAREFACILITY NUMBER:
410505727
ADMINISTRATOR:BAUTISTA, ROSEANNEFACILITY TYPE:
850
ADDRESS:2223 VERA AVENUETELEPHONE:
(650) 367-4025
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94061
CAPACITY:22CENSUS: 7DATE:
11/22/2024
UNANNOUNCEDTIME BEGAN:
12:17 PM
MET WITH:Roseanne BautistaTIME COMPLETED:
02:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not provide adequate care and supervision of the daycare children
Staff yell at the daycare children

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 22, 2024 @ approx. 12:15pm, Licensing Program Analyst (LPA) Maria Olguin-Leon, conducted an unannounced visit to close the complaint investigation into the above allegations and met with Director Roseanne Bautista Abad. Present during today’s visit was Director, 1 staff and 7 children.

During the Investigation, LPA conducted file reviews, interviewed staff, parents, and conduct three unannounced visits. During the course of the investigation, LPA was unable to determined staff do not provide adequate care and supervision of the daycare children and staff yell at the daycare children.

Based on investigation and information gathered, the preponderance of evidence standard has not been met. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the above allegations are UNSUBSTANTIATED.

This report and exit interview were conducted with Director, Roseanne Bautista Abad.

Notice of Site Visit shall remain posted for 30 days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. This report is public and can be reviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Marie RodriguezTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Maria Olguin-LeonTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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