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25 | On 12/11/20 Licensing Program Analyst (LPA) Chris Hopkins, Regional Manager (RM) Vivien Helbling, and Program Clinical Consultant (PCC) Helen Shi conducted an announced televisit via facetime with Temporary Manager Maria Cantoria along with Administrator Lana Somporn.
The Department representatives toured the facility and observed staff donning and doffing PPE. PCC Helen Shi advised Temporary Manager Maria Cantoria to get more training for staff on how to donn and doff PPE, Maria Cantoria agreed. Temporary Manager Maria Cantoria also expressed concern about shortage of staffing once her and her team's contract is up. LPA and RM asked Administrator Lana Somporn for an updated LIC 500 to be sent 12/14/20. |