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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414001146
Report Date: 11/19/2025
Date Signed: 11/19/2025 10:07:28 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2025 and conducted by Evaluator Katie Krenn
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250916155152
FACILITY NAME:CITY OF MENLO PARK-BELLE HAVEN CHILD DEV CENTERFACILITY NUMBER:
414001146
ADMINISTRATOR:STORMS, KIRAFACILITY TYPE:
850
ADDRESS:410 IVY DRIVETELEPHONE:
(650) 330-2270
CITY:MENLO PARKSTATE: CAZIP CODE:
94025
CAPACITY:96CENSUS: 44DATE:
11/19/2025
UNANNOUNCEDTIME BEGAN:
08:24 AM
MET WITH:Kira StormsTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not assist child with toileting needs
Staff left child in soiled clothing
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 19, 2025 at approximately 8:00AM, Licensing Program Analyst (LPA), Katie Krenn arrived at the child care center unannounced to close the complaint investigation into the above allegations. LPA met with the Director, Kira Storms. Present during the visit were the director and ten teachers supervising 44 preschool children.

During the course of the investigation, LPA conducted interviews, observations, and reviewed pertinent documentation provided by parties involved. Although the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with the Director, Kira Storms. A printed copy of the report and notice of site visit were provided at the conclusion of the inspection. Notice of site visit was posted and must remain posted for 30 days for public review.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Katie Krenn
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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