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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414001759
Report Date: 12/04/2024
Date Signed: 12/04/2024 02:57:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2024 and conducted by Evaluator Maria Olguin-Leon
COMPLAINT CONTROL NUMBER: 05-CC-20241007233813
FACILITY NAME:CHAVEZ, MONICA & AVILES, MONICAFACILITY NUMBER:
414001759
ADMINISTRATOR:CHAVEZ, MONICA & AVILES, MFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(650) 568-9845
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94061
CAPACITY:14CENSUS: 11DATE:
12/04/2024
UNANNOUNCEDTIME BEGAN:
11:16 AM
MET WITH:Monica AvilesTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Licensee leaves the daycare children unattended
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
On December 4, 2024 @ approx. 9:20am, Licensing Program Analyst (LPAs) Maria Olguin-Leon and Melissa Zaragoza, conducted an unannounced visit to close the complaint investigation into the above allegation and met with Licensee Monica Aviles. Present during today’s visit was both licensees, two helpers and 11 children (1 infant and 10 preschool age).

During the course of the investigation, LPAs inspected home, conducted interviews, conducted observations, and reviewed pertinent documentation provided. Based on evidence obtained, it was determined that the allegation, Licensee leaves the daycare children unattended, is determined to be UNSUBSTANTIATED. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Notice of Site Visit shall remain posted for 30 days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. This report is public and can be reviewed..

Exit interview was conducted and report was reviewed with Licensee, Monica Aviles and Appeal rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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