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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414001932
Report Date: 09/15/2026
Date Signed: 09/15/2026 01:05:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2026 and conducted by Evaluator Leslit Tapia-Mandujano
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260706155728
FACILITY NAME:PFS - EARLY LEARNING CDC (PS)FACILITY NUMBER:
414001932
ADMINISTRATOR:VILLALPANDO,ADRIANAFACILITY TYPE:
850
ADDRESS:24 SECOND AVENUETELEPHONE:
(650) 403-4300
CITY:SAN MATEOSTATE: CAZIP CODE:
94401
CAPACITY:48CENSUS: 47DATE:
09/15/2026
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Site Manager, Adriana VillalpandoTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Unqualified staff are providing care and supervision to day care children in care.
Staff speak inappropriately to day care children in care.
Staff yell at day care children in care.
Staff use an inappropriate form of punishment with day care children in care.
INVESTIGATION FINDINGS:
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On September 15, 2026, at approximately 10:45am, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced inspection to deliver the complaint investigation findings in response to the above allegation that was made to the department on July 6, 2026. LPA met with Site Manager, Adriana Villalpando and explained the purpose of the visit.

Facility is a combination license with an Infant program on site. Preschool program operates in four classrooms, two preschool rooms and two toddler rooms. During today’s inspection, there was a total of 43 children (13 toddlers and 30 preschoolers) being supervised by 10 staff. All adults present are fingerprint cleared and associated.

During today's inspection, LPA inspected the preschool facility for health and safety hazards. LPA also conducted a staff interview.

Continued on Page 2...

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20260706155728
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: PFS - EARLY LEARNING CDC (PS)
FACILITY NUMBER: 414001932
VISIT DATE: 09/15/2026
NARRATIVE
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During the course of the investigation, LPA conducted staff interviews, conducted health and safety inspections, and reviewed facility records.

Per record review, LPA found that staff that have been present have at least the bare minimum qualifications to provide care and supervision to children in care. Per staff interviews, it was determined that there is not sufficient evidence to prove that the staff speak inappropriately to day care children in care, Staff yell at day care children in care, and/or that staff use an inappropriate form of punishment with day care children in care.

Although the above allegation may have happened or is valid, based on LPA’s interviews, health and safety inspections, and record review which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Site Manager, Adriana Villalpando.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2