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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414002424
Report Date: 07/02/2024
Date Signed: 07/02/2024 01:03:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2024 and conducted by Evaluator Melissa Zaragoza
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240410121130
FACILITY NAME:LEARNING LINKS PRESCHOOLFACILITY NUMBER:
414002424
ADMINISTRATOR:MANALOTO, CLAIREFACILITY TYPE:
850
ADDRESS:1764 MARCO POLO WAYTELEPHONE:
(650) 259-8544
CITY:BURLINGAMESTATE: CAZIP CODE:
94010
CAPACITY:120CENSUS: 44DATE:
07/02/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Director, Grace CorpuzTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
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9
Unqualified staff left alone with day care children.
Staff did not ensure they were not out of ratio.
Staff handled day care child in a rough manner resulting in injury.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
On July 2th, 2024 at approximately, 9:00 AM, Licensing Program Analysts (LPAs) Melissa Zaragoza and Catrina Quimbo conducted an unannounced, complaint visit. LPAs met with director, Grace Corpuz, and the purpose of the visit was explained. Present in the facility today was 11 staff (including director and inclussion director) and 44 preschool children.

Durring investigation, LPA conducted classroom observations, reviewed facility records, interviewed random selection of staff, and interviewed random selection of children. After conducting staff interviews, staff stated, ratio is maintained at all times. During classroom observations, LPA observed teacher to child ratio was met. Each class has at least two staff memebers. After reviewing facility records, it is confirmed staff present meet teacher qualifications.

After investigating the allegation of staff handling child in a rough manner and resulting in an injury, children interviewed stated teachers are not physical with children. Per children interviewed, when children misbehave, children take a "break" in calming area. Per children interviewes, they are content with staff and like school.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted and report was reviewed with Director, Grace Corpuz. A copy of this report was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Melissa Zaragoza
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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