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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414002878
Report Date: 03/19/2026
Date Signed: 03/19/2026 11:22:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2026 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260212103905
FACILITY NAME:PFS-BAYSHORE MIDWAY CDC (INF)FACILITY NUMBER:
414002878
ADMINISTRATOR:TERI SHEPARDFACILITY TYPE:
830
ADDRESS:45 MIDWAY DRIVETELEPHONE:
(415) 330-1717
CITY:DALY CITYSTATE: CAZIP CODE:
94014
CAPACITY:24CENSUS: 28DATE:
03/19/2026
UNANNOUNCEDTIME BEGAN:
09:18 AM
MET WITH:Joseph PangilinanTIME COMPLETED:
12:04 PM
ALLEGATION(S):
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9
Staff does not ensure unsafe equipment is removed from the facility
Staff does not ensure facility is in good repair
Staff does not ensure infants are placed in cribs during naps
INVESTIGATION FINDINGS:
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2
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5
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On March 19, 2026, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Master Teacher Joseph Pangilinan to discuss the above allegation. Purpose of the inspection was explained. Present is Master Teacher, 9 staff with 28 children in care.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the staff does not ensure unsafe equipment is removed, repaired, or infants placed in cribs. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Master Teacher. Report and Notice of Site Visit was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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